Air Export Agent - Remote-Ready with Growth Opportunities

EXPEDITORS PHILIPPINES, INC.; Parañaque; Hybrid; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Paid Vacation

Holiday

Sick Time

Health Insurance

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities

Work-from-Home 26 days/year

Job summary

Expeditors Philippines, Inc. is seeking an Air Export Assistant to ensure timely freight movement and exceptional customer service within the Air Export Department.

You will support the supervisor and manager, handle data entry, tracking, and billing activities, and interact with customers and service providers to ensure smooth shipments. Qualified candidates have 6 months to 1 year of related experience, fluent English, strong interpersonal and organizational skills, and proficiency in Excel,

Qualifications

• 6 months to 1 year related experience.
• Understanding of air documentation process is a plus.
• Effective communication and proactive planning.

Responsibilities

• Ensure smooth and timely freight process flow.
• Enter data accurately into the operational system.
• Track and trace Air Export files and reporting.
• Communicate arrival notices to overseas and customers.
• Support billing with clients and service providers.
• Interact with customers to arrange shipments and meet service standards.
• Maintain relationships with suppliers.
• Ensure compliance with regulations.
• Identify process improvements for efficiency.
• Ensure SOPs are updated and followed.
• Meet KPI standards.
• Timely email communications.

Skills

Interpersonal skills

English fluency

Organizational skills

Proactive

Computer literacy

Tools

Excel

Word

PowerPoint

Job description

Expeditors Philippines, Inc. is seeking an Air Export Assistant to ensure timely freight movement and exceptional customer service within the Air Export Department.

You will support the supervisor and manager, handle data entry, tracking, and billing activities, and interact with customers and service providers to ensure smooth shipments. Qualified candidates have 6 months to 1 year of related experience, fluent English, strong interpersonal and organizational skills, and proficiency in Excel,