AIOps Tech Leader: Remote/Hybrid Platform & Incident AI

Lingaro Group Philippines; Manila; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Office/Remote work option

Flexible hours

Udemy learning platform

Certificate training programs

Well-being & health programs

Great Place to Work Certified in PH

Job summary

Lingaro Group Philippines seeks an AI Ops Technical Leader to drive hands-on data and AI initiatives for operations support. You will lead a team, govern AI architecture, and collaborate with ITSM tools to enhance incident management, change enablement, and resilience.

The role blends technical delivery with leadership, focusing on MTTR reduction, proactive automation, and scalable AI-enabled features across platforms such as ServiceNow and Jira Service Management.

Qualifications

• Hands-on data & AI experience in operations.
• Experience leading AI/ML initiatives in IT operations.

Responsibilities

• Lead and implement real-time incident enrichment and automation.

Skills

Data engineering

AI/ML

Operations support tech

Technical leadership

Tools

ServiceNow

PagerDuty

Splunk

Datadog

Moogsoft

Big Panda

Databricks

Azure/ADF

Job description

Lingaro Group Philippines seeks an AI Ops Technical Leader to drive hands-on data and AI initiatives for operations support. You will lead a team, govern AI architecture, and collaborate with ITSM tools to enhance incident management, change enablement, and resilience.

The role blends technical delivery with leadership, focusing on MTTR reduction, proactive automation, and scalable AI-enabled features across platforms such as ServiceNow and Jira Service Management.