Working hours: Monday to Friday, 3:30PM to 12:30 AM (UK shift)
Manpower: 3
The Role: We're looking for a smart, highly organized and research-driven Sales Support Specialist to support our sales and marketing activities using AI-powered tools and structured processes.
The role will focus on AI-assisted research, campaign and outreach support, tender and RFP coordination, partner liaison, and CRM management, with the goal of identifying and preparing qualified opportunities for our Sales team.
This is not a traditional sales role. We are looking for someone with an AI-first mindset, strong research and written communication skills, excellent attention to detail, and the ability to work effectively within structured processes.
Responsibilities:
- Conduct market, company, prospect and opportunity research using Microsoft Copilot, internal AI tools and other research platforms.
- Identify and build targeted lists of potential leads and business opportunities based on defined objectives.
- Help prepare go-to-market plans and targeted campaigns for specific sectors and markets.
- Support marketing activities, including LinkedIn outreach, content and digital campaigns.
- Monitor tender and procurement portals for relevant opportunities.
- Support and coordinate tender and RFP requirements, documentation and submissions.
- Act as a point of contact with partners, coordinating information, requests and follow-ups.
- Review and validate AI-generated research and outputs to ensure quality and accuracy.
- Maintain accurate and up-to-date prospect and opportunity information within the CRM.
- Track opportunities, deadlines and follow-up actions, and prepare qualified opportunities for handover to the Sales team.
- Support the Sales team with day-to-day sales administration tasks.
- Identify ways to improve and streamline research, sales and marketing processes using AI.
- Take on additional tasks as required to support the Sales team and business objectives.
Requirements:
- Bachelor's degree in any field.
- At least one (1) year of relevant experience in Sales Support, Marketing, Administration, Research, Customer Support, Business Development or a related field.
- Excellent written and verbal English communication skills.
- Strong research, information-gathering and analytical skills.
- AI-first mindset with a genuine interest in using AI to improve productivity, research and business processes.
- Strong attention to detail and the ability to review information for accuracy and completeness.
- Highly organized and able to manage multiple tasks, opportunities and deadlines.
- Comfortable using or learning Microsoft Copilot and other AI tools.
- Proficient in Microsoft Office applications.
- Ability to follow structured processes while exercising good judgment and critical thinking.
- Ability to work independently while collaborating effectively with internal teams and partners.
- Experience with CRM systems, LinkedIn campaigns, digital marketing, tender portals or RFPs is an advantage.
- Interest in or exposure to technology, IT, cybersecurity or Microsoft solutions is an advantage.
- Traditional sales experience is not required. Candidates with strong research, organizational, communication and AI skills are encouraged to apply.
- Willing and able to work on-site Monday to Friday, 3:30 PM to 12:30 AM (UK Shift) in BGC, Taguig City.