AI-Driven Checkout & Fulfillment Lead

Shopee; Philippines; On-site; PHP 1,200,000 - 1,700,000; Full time

Job summary

Shopee in the Philippines is seeking an experienced Senior Product Manager for checkout, order processing and fulfilment. You will own the product roadmap, drive improvements in conversion and speed, and collaborate with engineering and design from requirements through rollout.

The role requires at least 3 years in technical product management or analytics-heavy roles, strong analytical thinking, and proven ability to manage complex, multi-team projects.

Qualifications

• Bachelor's degree in any discipline; master's advantageous but not required.
• At least 3 years of full-time experience in technical product management, technical program management, or analytics-heavy product experience.
• Experience delivering complex cross-teams projects from requirements to launch.
• Strong analytical and structured thinking with a track record of improving product metrics using data.
• Ability to translate business needs into practical product improvements.
• Clear communication with stakeholders across functions, levels and markets.
• Strong project management to manage multiple priorities and deadlines.
• Experience in e-commerce, marketplace or order and fulfilment products is a plus.
• Hands-on experience with A/B testing, writing requirement documents, or using SQL and analytics tools is a plus.

Responsibilities

• Own the product roadmap for checkout, order processing and fulfilment experience.
• Improve conversion, success rates and speed across the buyer purchase journey, using funnel analysis and A/B tests to find and test improvements
• Spend time with business and operations teams to understand their workflows and buyer pain points, then turn these into clear product requirements
• Lead projects that involve several teams and systems, working with engineering and design from requirements through rollout and post-launch review
• Use data, and AI-assisted analysis of user feedback, to spot recurring problems and design fixes
• Set priorities and timelines with several stakeholders at once, flag risks early, and sign off requirements with senior stakeholders, within Product and across markets
• Guide junior team members through requirement writing, testing and launch

Skills

Analytical thinking

Structured thinking

Clear communication

Stakeholder management

Project management

A/B testing

SQL

Education

Bachelor's degree

Tools

SQL

Analytics tools

Job description

Shopee in the Philippines is seeking an experienced Senior Product Manager for checkout, order processing and fulfilment. You will own the product roadmap, drive improvements in conversion and speed, and collaborate with engineering and design from requirements through rollout.

The role requires at least 3 years in technical product management or analytics-heavy roles, strong analytical thinking, and proven ability to manage complex, multi-team projects.