AI & Automation Manager

NOONAN REAL ESTATE AGENTS PTY LTD; Philippines; On-site; PHP 1,800,000 - 2,800,000; Full time

Job summary

Noonan Real Estate Agents Philippines seeks an AI & Automation Manager to lead our AI transformation across the organization. You will architect the integration of Microsoft 365, Copilot, and business processes, aligning people and systems for improved visibility and efficiency.

You will work closely with the Founder/CEO and senior management to identify automation opportunities, build an AI knowledge environment, and drive enterprise-wide adoption beyond IT support.

Qualifications

• Not a software developer role; AI and process focus.
• Technically confident with rapid learning ability.
• Experience with Microsoft 365, Copilot and automation.

Responsibilities

• Help implement Microsoft Copilot and AI technologies across the organisation.
• Organise knowledge: policies, procedures, staff responsibilities, processes, training, templates, management knowledge.
• Work with Microsoft 365 suite (Copilot, Copilot Studio, SharePoint, Teams, Outlook, Power Automate, Power Platform).
• Identify and automate repetitive manual processes.
• Understand how AI sits across existing systems to improve collaboration.
• Design AI accountability and management visibility (tasks, follow-ups, cases, communications).

Skills

Microsoft 365

Microsoft Copilot

Copilot Studio

Power Automate

Power Platform

SharePoint

Teams

Outlook

ChatGPT

AI agents

Workflow automation

API integrations

Business processes

Knowledge management

Process mapping

Job description

AI & Automation Manager

Australian Real Estate Group | Full-Time | Philippines

Help us build the AI operating system for a 50+ person Australian real estate business.

Noonan Real Estate Agents is an established Sydney real estate business managing approximately 3,000 properties, with property sales and maintenance divisions and teams based in Australia and the Philippines.

We are making a major investment in AI and are looking for an exceptional AI & Automation Manager to lead the implementation.

This is not a software developer role and it is not simply an IT support role.

We want someone who understands AI, Microsoft 365 and business processes well enough to connect our people, information and existing systems and make AI genuinely useful across the entire organisation.

What we are trying to achieve

Our goal is to develop an AI "Central Brain" for the business.

We want AI to help us capture and connect information flowing through:

• Microsoft 365

• Copilot

• Outlook and email

• Microsoft Teams

• Teams Phone

• SharePoint

• Property management systems

• Maintenance systems

• Leasing systems

• Inspection systems

• Sales systems

• Other specialist real estate technology

The objective is simple:

Important information should not get lost. Tasks should not get forgotten. Management should have better visibility. Staff should have AI helping them do their jobs.

Where possible, we want to integrate and maximise the software we already have rather than build new software unnecessarily.

What you will do

You will become the internal person responsible for driving our AI transformation forward.

You will work directly with the Founder/CEO and senior management.

Your responsibilities will include:

1. AI Implementation

Help implement Microsoft Copilot and other appropriate AI technologies throughout the organisation.

Identify practical opportunities where AI can save time, improve service, reduce mistakes and improve accountability.

2. Build our organisational knowledge

Help organise our company's knowledge so AI can actually understand how Noonan operates.

This includes:

• Policies

• Procedures

• Staff responsibilities

• Department processes

• Training material

• Templates

• Management knowledge

• Operational information

You will help create and maintain the company's AI knowledge environment.

3. Microsoft 365 & Copilot

Work heavily with our Microsoft environment, including:

• Microsoft Copilot

• Copilot Studio

• SharePoint

• Teams

• Outlook

• Power Automate

• Power Platform

You do not need to be an expert in every product on day one, but you must be technically confident and capable of learning quickly.

4. Automation

Find repetitive manual processes and determine whether they can be automated.

Work with management and staff to understand:

What are we doing manually today that AI or automation should be doing for us?

Then help turn those opportunities into working solutions.

5. Connect our existing systems

Our business already uses numerous specialist real estate platforms.

Your job will not necessarily be to replace these systems.

Instead, we want to understand how AI can sit across the organisation and help these systems, our people and our information work together more effectively.

6. AI accountability and management visibility

We want AI eventually helping us identify:

• Outstanding tasks

• Unanswered communications

• Follow-ups

• Problems

• Cases requiring management attention

• Tasks moving between departments

• Recurring issues

• Important commitments made to clients

• Processes that have stalled

You will help us design and implement this capability.

Who we are looking for

We care more about capability, intelligence, initiative and problem solving than having a particular degree.

The ideal candidate will have experience with some combination of:

• Microsoft 365

• Microsoft Copilot

• Copilot Studio

• Power Automate

• Power Platform

• SharePoint

• Teams

• Outlook

• ChatGPT or other major AI platforms

• AI agents

• Workflow automation

• API integrations

• Business process automation

• Knowledge management

• Process mapping

Experience with Australian real estate or property management would be helpful, but is not essential.

The person we want

This is important.

We are not looking for someone who waits to be given instructions all day.

We want someone who:

• Is extremely curious about AI

• Loves solving problems

• Experiments with new technology

• Can research solutions independently

• Learns new software quickly

• Understands business processes, not just technology

• Can communicate with non-technical staff

• Documents what they build

• Is organised and accountable

• Challenges inefficient processes

• Can take an idea and drive it through to implementation

• Is comfortable dealing directly with senior management

• Wants to become the organisation's internal AI expert

Most importantly, when presented with a business problem, your natural response should be:

Let me work out how we can solve this.

This role has significant potential

This is not intended to be a short-term AI project.

We believe AI will fundamentally change how our business operates.

The successful candidate will have the opportunity to become the person who owns and coordinates AI across the Noonan organisation.

As our AI capability grows, we expect the responsibility and importance of this position to grow with it.

You will work closely with our Founder/CEO and management team and will have the opportunity to influence how AI is implemented across the company.