Aftersales Manager (Php70,000+Commission)

J-K Network Services; Mandaluyong; On-site; PHP 669,600 - 781,200; Full time

Benefits offered by this job

Government Mandated Benefits

Insurance Health & Wellness

Free Uniform

Leave credits

Job summary

A leading service company in Mandaluyong is looking for an experienced professional to manage aftersales operations. The role requires a Bachelor’s degree in Engineering or Automotive and at least 5 years of experience in a related field, including 2 years in a supervisory position. Responsibilities include overseeing customer service, product support, and warranty services while implementing strategies for service quality improvement. Competitive salary range of Php60,000 - Php70,000 plus benefits is offered.

Qualifications

• At least 5 years’ experience in handling aftersales operations, particularly in car dealership.
• At least 2 years in a supervisory or managerial role.
• Ability to attend a face-to-face interview.

Responsibilities

• Manage and oversee all aftersales activities including customer service, product support, and warranty services.
• Develop and implement strategies to improve aftersales service quality and customer retention.
• Monitor aftersales performance, service KPIs, and customer feedback to improve service operations.
• Handle warranty claims, product returns, and service-related documentation.
• Train and supervise aftersales staff to ensure high service standards.

Skills

Customer service

Product support

Warranty services

Education

Bachelor’s degree in Engineering, Automotive or related courses

Job description

Overview

On-site position in Mandaluyong. Full-time role with 5-10 years of experience and a Bachelor’s degree. Department: Chat (internal reference).

Work details: Work schedule is Monday to Friday. Salary range: Php60,000 - Php70,000.

Company Profile

The company has established a solid name in the two-wheel sector for more than 20 years, and it is well-known for its proficiency in both production and distribution. It is still dedicated to quality and is propelled by ongoing innovation, research, and development. Customers continue to choose it due to dependability, constant service excellence, and steadfast commitment to riders\' requirements.

Industry

Manufacturing Company

Work Location

Mandaluyong

Salary

Php60,000 - Php70,000

Benefits

• Government Mandated Benefits
• Insurance Health & Wellness
  HMO
• Free Uniform
• Leave credits

Job Requirements

• Bachelor’s degree in Engineering, Automotive or related courses
• With at least 5 years’ experience in handling aftersales operations, particularly in car dealership
• With at least 2 years in a supervisory or managerial role
• Can attend Face to Face interview
• Can start as soon as possible

Job Responsibilities

• Manage and oversee all aftersales activities including customer service, product support, and warranty services.
• Develop and implement strategies to improve aftersales service quality and customer retention.
• Monitor aftersales performance, service KPIs, and customer feedback to improve service operations.
• Handle warranty claims, product returns, and service-related documentation.
• Train and supervise aftersales staff to ensure high service standards.

Safety Notice

• If the position requires you to work overseas, please be vigilant and beware of fraud.
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• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits, or other illegal situations.

Notes

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