AFCS Maintenance & Operations Lead

ABSI; Taguig; On-site; PHP 420,000 - 640,000; Full time

Job summary

ABSI is seeking a hands-on Maintenance Supervisor to oversee manpower deployment and performance across three lines in Metro Manila. You will maintain timekeeping and personnel records, and enforce maintenance standards, policies, and procedures across all lines.

You will monitor and ensure timely resolution of RSD tickets, coordinate with clients on escalations, and prepare daily progress reports and incident documentation to support operational excellence.

Qualifications

• Driving License for restriction 2, and can drive Manual Transmission car.
• Advanced to Excellent knowledge on Excel and Google tools
• Excellent oral and written communication skills
• Strong analytical and decision‑making skills
• Ability to mentor, train and manage a Team
• Has strong technical knowledge on hardware troubleshooting
• Must be willing to be deployed in any LRT/MRT3 office and stations
• Flexibility to work on shifting schedules

Responsibilities

• Oversees manpower deployment and performance across all three lines.
• Maintain timekeeping and personnel records.
• Implements and enforces maintenance standards, policies, and procedures across all three lines.
• Monitors and ensures timely and adequate resolution of all RSD tickets and other maintenance activities.
• Responsible in notifying the client for escalated RSD tickets.
• Responsible for all monitoring and performance reports needed by the client.
• Prepares and submits maintenance incident reports.
• Document and prepare daily progress reports and maintenance activity logs.
• Provides insights and recommendations to lessen AFCS faults.
• Conducts coaching and trainings sessions for senior and junior technicians.
• Organize workflow and ensure that employees understand their duties or delegated asks.
• Responsible for passing on information from upper management to employees and vice versa.

Skills

Driving License

Excel

Google tools

Communication skills

Analytical skills

Mentoring / Team management

Hardware troubleshooting

Deployment readiness

Job description

ABSI is seeking a hands-on Maintenance Supervisor to oversee manpower deployment and performance across three lines in Metro Manila. You will maintain timekeeping and personnel records, and enforce maintenance standards, policies, and procedures across all lines.

You will monitor and ensure timely resolution of RSD tickets, coordinate with clients on escalations, and prepare daily progress reports and incident documentation to support operational excellence.