Advertising Operations Specialist (BPO Experience)

Affinity Express Philippines, Inc.; Metro Manila; Remote; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Ayala perks and benefits

Remote set-up and complete work tools

Internet Allowance

Healthcare Insurance (HMO) on day 1

Mental health and wellness programs

Life and Accident Insurance on day 1

Convertible leave credits

Job summary

AffinityX is seeking an Advertising Operations Specialist to support the setup, launch, and monitoring of digital advertising campaigns. You will work with clients, designers, developers, and internal teams to ensure campaigns are delivered on time and accurately implemented.

The role requires strong English communication, excellent organization, and the ability to troubleshoot technical concerns. Night shifts are required, with remote setup and tools provided by the company.

Qualifications

• Minimum 2 years of BPO experience in customer service or digital support.
• At least 1 year in digital advertising, ad operations, or campaign production.
• Familiar with online advertising campaigns and banner specs.
• Able to coordinate with clients and creative/tech teams.
• Strong written and verbal English communication.
• Highly organized with multitasking ability.
• Willing to work night shift.

Responsibilities

• Support setup, implementation, and launch of online campaigns.
• Review banner sizes, formats, and technical specs.
• Coordinate with designers, developers, and teams for production.
• Assist with website placements and content updates.
• Perform quality checks against client requirements.
• Troubleshoot campaign issues and ad tech concerns.
• Monitor progress, track deliverables, provide updates.
• Communicate with clients and teams for smooth execution.

Skills

BPO experience

Digital advertising

Campaign coordination

English communication

Time management

Tools

Google Ads

Google Ad Manager

HTML/CSS

Job description

AffinityX is looking for an Advertising Operations Specialist with a strong background in BPO customer support and digital advertising operations.

In this role, you will support the setup, implementation, monitoring, and troubleshooting of digital advertising campaigns. You will work closely with clients, designers, developers, and internal teams to ensure advertising materials are accurately implemented and campaigns are delivered on time.

Key Responsibilities

• Support the setup, implementation, and launch of online advertising campaigns

• Review and validate digital advertising creatives, including banner sizes, formats, and technical specifications

• Coordinate with designers, developers, and internal teams for campaign production and implementation

• Assist with website advertising placements, content updates, and campaign-related technical concerns

• Perform quality checks to ensure advertising materials meet client requirements

• Troubleshoot campaign issues, creative errors, and advertising-related technical concerns

• Monitor campaign progress, track deliverables, and provide timely updates to stakeholders

• Communicate with clients and internal teams to ensure smooth campaign execution

Qualifications

• Minimum 2 years of BPO experience, preferably in customer service, technical support, or digital advertising support

• At least 1 year of relevant digital advertising, ad operations, campaign production, or website support experience preferred

• Familiarity with online advertising campaigns, banner ads, creative specifications, or website advertising placements

• Experience coordinating with clients and technical or creative teams

• Strong written and verbal English communication skills

• Highly organized, detail-oriented, and capable of managing multiple tasks

• Strong problem-solving skills and ability to troubleshoot technical concerns

• Willing to work on a night-shift schedule

An advantage, but not required:

• Experience with Google Ads, Google Ad Manager, or other ad-serving platforms

• Knowledge of HTML/CSS, website content management, or digital advertising technologies

• Experience with creative QA, ad trafficking, or publisher-side advertising operations

Join our team, and enjoy these benefits:

• Access to Ayala perks and benefits

• Remote set-up and provided with complete work tools

• Internet Allowance

• Healthcare Insurance (HMO) coverage on day 1

• Access to mental health and wellness programs

• Life and Accident Insurance on day 1

• Convertible leave credits