Job Summary:
A calm inbox and a full social calendar make a practice feel effortless, and an organized, proactive Executive Assistant will deliver both for a busy wellness practice. You will support day-to-day administration and social media, keeping the inbox and calendar under control, following up on billing and client communications, and turning existing content into scheduled social media posts. A self-starter who enjoys building systems, has a creative side, and has a genuine interest in mental health or holistic wellness is the ideal fit.
Key Responsibilities:
- Manage and organize the inbox by filtering junk, sorting emails into folders, and flagging priority messages
- Separate work and personal items and create to-do lists with action items and deadlines
- Reply to routine email requests and invitations on the owner's behalf
- Manage the calendar, including setting up away messages and out-of-office coverage
- Follow up with third-party billing platforms through their help desks on claims and payment questions
- Audit weekly billing to confirm every session was charged, and send short follow-up messages on missed charges
- Review and approve routine scheduling requests such as reschedules
- Create new forms and intake workflows, and organize digital files and folders
- Turn existing website copy, presentations, and educational materials into weekly social media posts in the owner's voice, and schedule them with social media scheduling tools
Mandatory Skills:
- Proven experience in executive or administrative assistance, including email and calendar management
- Strong organizational skills and a natural ability to create systems
- Experience with Google Workspace or similar tools, and with creating online forms
- Experience scheduling social media content with tools such as Later, Buffer, or similar
- Comfortable using AI tools to draft content in a defined brand voice
- Excellent written English and strong communication skills
- Ability to take initiative and figure out new platforms independently
- Handles confidential information with discretion and professionalism
- Sure-footed on details, prompt on deliverables, and capable of managing yourself remotely
Preferred Skills:
- Interest in or basic knowledge of mental health, wellness, or holistic health
- Creative eye for social media content, with experience in Canva or similar design tools
- Experience supporting a healthcare, therapy, or wellness practice
- Familiarity with insurance or billing follow-up, or practice management platforms
- Experience creating content from existing materials such as presentations or website copy
- Holds the thread on several tasks and priorities at the same time without dropping any of them
Why Join Us:
Work directly with a warm, supportive professional in a meaningful field. You will have room to take initiative, build systems, and show your creative side beyond administrative work. The role can grow in scope as the practice expands.