Administrative Svcs Generalist I

RELX; Quezon City; Hybrid; PHP 360,000 - 540,000; Full time

Job summary

RELX in the Philippines seeks a role focused on master data setup and supplier amendments within the P2P domain. You will work with internal and external stakeholders to ensure accurate data, timely processing, and SOX-compliant procedures.

The role requires a bachelor's degree, 1–2 years in a BPO/shared services environment, and the ability to operate in a hybrid onsite work arrangement with rotating shifts. Strong English communication and attention to detail are essential.

Qualifications

• Bachelor's degree in any field.
• Basic knowledge of Word, Excel, Outlook.
• Ability to work with deadlines.
• Great attention to detail and accuracy.
• Excellent English oral and written communication.
• 1-2 years BPO or shared services experience.
• Fresh graduates may be considered based on communication and behavior.
• On-site or hybrid work arrangement with rotating schedule.
• Willingness to learn enterprise AI tools and technologies.

Responsibilities

• Be accountable for timely and accurate master data setup and amendments for suppliers.
• Support P2P processes and ensure SOX compliance.
• Embed process improvements to drive efficiency and quality.
• Interact with internal and external stakeholders for data handling.
• Escalate issues to Invoice Processing supervisors as needed.
• Assist in driving payments through invoice processing.

Skills

Attention to detail

Excellent English

Deadline oriented

BPO experience

Fresh graduates

Education

Bachelor's degree

Tools

Word

Excel

Outlook

Job description

Service Delivery

Responsible for the timely and accurate delivery of the below master data activities;

• Set up new suppliers
• Amend to the existing suppliers
• Develop operational understanding of the below areas for set up and amendment of suppliers
• Banking
• Tax reporting
• Payment Terms
• Classifications
• VAT / WHT

Service Delivery

• Set up new suppliers
• Amend to the existing suppliers
• Develop operational understanding of the below areas for set up and amendment of suppliers
• Banking
• Tax reporting
• Payment Terms
• Classifications
• VAT / WHT

P2P Processes And Systems Compliance

• Be accountable for meeting and prioritizing own targets/deadlines and those of others to agreed standards and procedures.
• Embed and adhere to process improvement opportunities identified by the invoice processing management team in line with P2P standards to improve efficiency, effectiveness and quality and once agreed help drive the implementation of recommended improvements.
• Responsible for compliance to all P2P processes and procedures, ensuring all P2P processes for Elsevier are SOX compliant.

Relationship Management

• Be accountable for effective interaction with both internal and external stakeholders in accurately undertaking master data set up amendment activities
• Appropriate escalation of issues to the Invoice Processing supervisors
• Be accountable for undertaking any appropriate intervention to see invoice through to payments

Complimentary Competencies

• Displays high integrity and honesty
• Drives for results
• Takes initiative
• Technical / Professional expertise
• Solves problems and analyzes issues
• Innovates
• Builds relationships
• Collaboration and Teamwork

Requirements

• Bachelor's degree in any field
• Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet applications)
• Ability to work with deadlines
• Has great attention to detail
• Excellent English oral and written communication skills
• At least 1-2 years BPO/shared service or relevant experience
• Fresh graduates can be accommodated depending on communication skills and behavioral aspect
• Flexible and can adapt to different business requirements, onsite or hybrid work arrangement and rotating work schedule
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objective

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.