Administrative Support

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Job summary

MicroSourcing is hiring Administrative Support in Ortigas, Pasig for a hybrid day-shift role, supporting MOE ENROL, visa and insurance audits, attendance, and records management.

You will handle student files, regulatory notices, and coordinate with finance on invoicing while contributing to process improvements in a collaborative environment.

Qualifications

• Proficient knowledge of NZ MOE ENROL system and international student compliance rules.
• Attention to detail in tracking and renewing student visa and medical insurance records.
• Understanding of student privacy frameworks and internal record audits.

Responsibilities

• Manage MOE ENROL entries and updates; maintain accurate student records.
• Audit visa and medical insurance statuses; follow up on expiring documents; maintain compliance registers.
• Conduct daily attendance monitoring; issue regulatory letters and archive signed copies.
• Perform internal audits and propose process improvements across student files.
• Coordinate accommodation bookings and liaise with finance on invoice processing.
• Support assessment administration, calendar management, and prepare enrollment/financial statistics.

Skills

NZ MOE ENROL

Regulatory knowledge

Visa & Insurance audit

Data privacy compliance

Financial administration

Administrative communication

Tools

SMS

CRM platforms (eBECAS, aXcelerate)

Job description

Discover your 100% YOU with MicroSourcing!

Position: Administrative Support

Location: Ortigas, Pasig

Work setup & shift: Hybrid | Day Shift

Why join MicroSourcing

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your role

• MOE ENROL & Student Records Management: Manage student enrollment files, execute MOE ENROL entries/updates, and maintain accurate database records following data privacy policies.
• Visa & Insurance Compliance: Audit student visa and medical insurance statuses; proactively follow up on expiring or expired documents, oversee insurance purchases, and maintain compliance registers.
• Attendance Monitoring & Formal Correspondence: Execute daily attendance monitoring; issue regulatory and policy letters (warning letters, attendance alerts, enrollment confirmations), and archive signed copies in student files.
• Internal Audits & Process Improvement: Conduct routine internal process and compliance audits across student files, identify operational bottlenecks, and recommend efficiency improvements.
• Accommodation & Financial Coordination: Manage student accommodation bookings, verify service standards, monitor parent/student payment collections, and liaise with finance on invoice processing.
• Assessment & General Executive Support: Support UPELT assessment administrative tasks, assist faculty with calendar management/minutes, compile enrollment and financial statistics, and build presentation decks.

What You Need

• NZ MOE ENROL & Regulatory Knowledge: Practical experience managing student records using the New Zealand Ministry of Education ENROL system, along with international student compliance rules.
• Visa & Insurance Audit Skills: Strict attention to detail in tracking, verifying, and renewing student visa and medical insurance records.
• Database Integrity & Data Protection: Understanding of student privacy frameworks (e.g., NZ Privacy Act) and experience conducting internal record audits.
• Student Financial & Accommodation Admin: Experience handling accommodation logistics, invoicing follow-ups, and student fee collections.
• Administrative Communication: Excellent written English skills to draft formal regulatory notices, warning letters, and institutional correspondence.

Preferred Skills/expertise

• Prior experience in a New Zealand Private Training Establishment (PTE), university pathway provider, or international high school environment.
• Direct experience with UPELT (University Pathway English Language Test) administrative protocols.
• Proficiency in Student Management Systems (SMS) and CRM platforms (e.g., eBECAS, aXcelerate, or similar).
• Basic financial administration skills for compiling enrollment/revenue reports and reconciling parent payments.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply