Administrative Operations Assistant Bilingual Spanish

AGSI; Taguig; Hybrid; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Attendance incentives

Leave credits

HMO coverage

Life insurance

Weekends off

CSR initiatives

Job summary

AGSI in Taguig City is seeking an Administrative Operation Assistant to support onboarding, HR documentation, and administrative tasks for a US-based client. The role includes candidate outreach and ensuring timely submission of required materials.

The position may involve night shifts with on-site work first, followed by hybrid arrangements; a strong emphasis is placed on accuracy, confidentiality, and effective communication with candidates and external contacts.

Qualifications

• Bachelor's degree in HR, Psychology, Business Administration, or related field preferred.
• Experience in HR administration, recruitment coordination, onboarding, customer service, or administrative support is an advantage.
• Strong English communication skills, both verbal and written.

Responsibilities

• Coordinate candidate onboarding and ensure timely submission of documents.
• Maintain accurate HR files, onboarding documents, and employee records.
• Assist with payroll inputs, timekeeping, attendance, and leave tracking.
• Provide general administrative support and handle cross-functional requests.

Skills

Verbal and written English

Outreach calls / candidate contact

MS Office & Google Workspace

Organizational skills

Confidential information handling

US onboarding processes

Education

Bachelor's degree in HR/Business

Tools

Microsoft Office

Google Workspace

HRIS

Applicant Tracking Systems (ATS)

Onboarding platforms

Job description

Job Description:

Location: McKinley, Taguig City

Schedule: Night Shift

Work Arrangement:

• Days 1–30: 100% Onsite
• Days 31–60: 4 days Onsite / 1 day Work From Home
• Days 61–90: 3 days Onsite / 2 days Work From Home

Who We Are

At AGSI, we believe people are at the heart of every successful business. Since 2012, we’ve been helping US-based companies build high-performing teams through top-notch and cost-effective business process outsourcing services. With over 50 years of combined leadership experience, our co-founders know what it takes to manage teams and hire exceptional talent.

• Mission: To help companies build high-performing teams through world-class Filipino talent.
• Vision: To become the unmatched global choice for BPO services in the country.

When you join us, you become part of a company that values strong partnerships, innovation, and growth; not just for our clients, but for our people too.

What’s in it for You?

We don’t just want you to succeed, we want you to thrive. At AGSI, you’ll enjoy:

• Attendance Incentives and Non-taxable Allowances, because your dedication deserves recognition.
• 30 Leave Credits per Year, giving you generous time off to recharge, travel, or spend with family.
• HMO Coverage for You and Your Dependentswith access to counseling programs to support both health and wellbeing.
• Group Life Insurancefor your peace of mind.
• Regular Work Schedule with Weekends Off, so you can enjoy balance and predictability.
• Great Company Culturewith fun in-office activities, engaging team events, and meaningful CSR initiatives that let you give back to the community.

Here, you won’t just find a job. You’ll find a team that invests in your growth and celebrates your success.

About Our Client

They are a specialized construction staffing company serving commercial, industrial, and large-scale projects with skilled electricians, plumbers, and HVAC professionals.

They are looking for a detail-oriented and organized Administrative Operation Assistant that will support their growing team. This role focuses on candidate onboarding, pre-employment screening, HR documentation, and administrative support to ensure a smooth and efficient onboarding process. The ideal candidate has strong communication skills, excellent attention to detail, and the ability to manage multiple administrative tasks while providing a positive experience for candidates and employees. Spanish-speaking candidates are preferred; however, non-Spanish speakers are welcome to apply.

Key Responsibilities

Candidate Onboarding and Coordination

• Contact candidates via phone and email to follow up on pending onboarding requirements and ensure timely submission of necessary documents.
• Provide clear instructions and assistance throughout the onboarding process.
• Coordinate background checks and drug screening appointments.
• Conduct virtual Form I-9 document verification in accordance with applicable US requirements and established procedures.
• Contact candidates professional references as needed.

HR Administration and Documentation

• Maintain accurate and organized electronic files, candidate records, onboarding documents, and employee documentation.
• Prepare, review, and organize HR-related documents.
• Update spreadsheets, trackers, reports, and internal records.
• Handle email correspondence, scheduling, and other administrative tasks.
• Maintain the confidentiality and accuracy of candidate and employee information.

Payroll and Employee Administration Support

• Assist with payroll inputs and employee data updates.
• Support timekeeping, attendance monitoring, and leave tracking.
• Coordinate with relevant teams to address documentation discrepancies and administrative concerns.
• Provide general administrative assistance and support cross-functional requests as needed.

Qualifications

• Bachelors degree in Human Resources, Psychology, Business Administration, or a related field is preferred.
• Experience in HR administration, recruitment coordination, onboarding, customer service, or administrative support is an advantage.
• Strong verbal and written English communication skills.
• Comfortable making outbound calls and communicating professionally with candidates and external contacts.
• Proficient in Microsoft Office applications, Google Workspace, spreadsheets, and email management.
• Excellent organizational skills, attention to detail, and time management.
• Ability to handle confidential information responsibly and follow established procedures.
• Willingness to learn US employment onboarding and verification processes.

Preferred Qualifications

• Experience supporting US-based clients, employees, or candidates.
• Familiarity with Form I-9 verification and pre-employment screening procedures.
• Experience coordinating background checks, drug screenings, or reference checks.
• Exposure to payroll inputs, timekeeping, attendance monitoring, or leave tracking.
• Familiarity with HRIS, applicant tracking systems, or onboarding platforms.
• Spanish-speaking or bilingual proficiency is an advantage but not required.