Administrative Medical Assistant (Nurses)

CF Solutions Philippines Inc.; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

CF Solutions Philippines Inc. is seeking a Medical Scribe/Administrative Coordinator to support healthcare providers by documenting patient encounters, preparing discharge notes, and maintaining EMR records.

The role coordinates scheduling, records, insurance forms, referrals, and medication refills to ensure timely follow-up and coordinated care. The position requires hospital/bedside experience, nursing qualifications, and strong communication skills.

Qualifications

• Graduate of BS Nursing; RN is a plus.
• Hospital/bedside care experience preferred.
• Strong communication and customer service abilities.
• Ability to work independently and take initiative.
• Familiar with electronic medical records systems.
• Willing to work weekends and outside standard hours.
• Knowledge of healthcare regulations (HIPAA/OSHA).

Responsibilities

• Prepare hospital and discharge notes for providers.
• Record patient examinations, treatments, and tests in the EMR.
• Counsel patients on orders and discharge medications.
• Coordinate daily scheduling and medical record maintenance.
• Handle insurance forms, referrals, and medication refills.
• Send referrals to appropriate departments daily.
• Ensure timely hospital rounding activities are addressed.
• Provide timely communication with patients and on-call support.
• Offer rotating weekend coverage for providers.

Skills

Interpersonal skills

Organizational skills

Customer service

Written and oral communication

Independent work

HIPAA knowledge

EMR familiarity

Education

BS Nursing

Tools

EMR systems

Job description

About the role

This position is responsible for supporting healthcare providers by accurately documenting patient encounters, preparing hospital and discharge notes, and maintaining complete electronic medical records (EMR). This role coordinates daily administrative functions, including patient scheduling, medical record management, insurance documentation, referrals, and medication refill appointments. The position serves as a key point of communication between providers and patients, ensuring timely follow-up, discharge instruction support, and coordination of care. The Medical Scribe/Administrative Coordinator also provides on-call and rotating weekend support, assists with hospital rounding activities, and ensures compliance with all applicable healthcare regulations, including HIPAA and OSHA standards.

Key responsibilities

• Preparation of hospital and discharge notes for providers
• Complete records by recording patient examination, treatment and test results in the EMR
• Counsel patients by transmitting physician's orders and help to answer questions about discharge medications
• Coordinate daily administrative activities, including scheduling and patient medical record maintenance
• Update and scan patients' medical records, fill out insurance forms, handle correspondence, schedule appointments as necessary for medication refills
• Send patient recommendations and referrals to appropriate departments on a daily basis
• Ensure all duties of hospital rounding are addressed in a timely manner
• Provide timely communication with patients
• Provide on-call support to providers
• Provide rotating weekend support to providers

About you

• Minimum of 1 year hospital/bedside experience
• Graduate of BS Nursing (Registered Nurse is a plus)
• Strong interpersonal, organizational, and customer service skills
• Excellent written and oral communication skills
• Must be able to work independently and take initiative
• Familiarity with electronic medical health care record systems
• Available to work weekend hours and outside normal business hours
• Ensure compliance with all healthcare regulations, including HIPAA and OSHA