Administrative Assistant

EyeCareWorks LLC; Philippines; Hybrid; PHP 518,000 - 690,000; Full time

Benefits offered by this job

Fully remote work

One-practice placement

Free eye care training

Certificate upon completion

Competitive pay

Job summary

EyeCareWorks LLC is seeking a Remote Eye Care Virtual Assistant in the Philippines to handle insurance verification, prior authorizations, and billing follow-up for a U.S. optometry or ophthalmology practice. Work from home, earn $7.00 USD per hour, and complete free EyeCareWorks training.

You will verify eligibility, chase authorizations, post charges, and prepare simple reports while maintaining HIPAA-compliant records. Full-time availability for U.S.

Qualifications

• Applicants must be Philippine citizens residing in the Philippines.
• Available full time for U.S. business hours (night shifts in the Philippines) and weekend coverage.
• Registered with the BIR as an independent contractor; NBI clearance may be required.
• No dual citizenship or permanent residency in another country.

Responsibilities

• Verify vision and medical insurance eligibility ahead of patient visits.
• Submit prior authorizations and follow through to approval.
• Post charges and follow up on unpaid or denied claims.
• Keep patient records and back office tasks current and tidy.

Skills

Numbers handling

Persistence

Clear written English

Organised records

Education

Bachelor's degree

Proof of education or training

Job description

Handle insurance verification, authorizations and billing follow-up for a U.S. optometry or ophthalmology practice, from your home in the Philippines. Free training.

As an EyeCare Virtual Assistant on the administrative track, you run the back office for a U.S. eye care practice. You check coverage before visits, chase authorizations, and follow unpaid claims until they are resolved. You work with one practice as their dedicated administrative assistant.

How this works

EyeCareWorks is a U.S. based placement company, not the practice itself. If you pass screening and interviews, you complete our free eye care training (60+ hours) and earn the EyeCareWorks Virtual Assistant Certificate. We then match you with one U.S. practice. Placement depends on practice demand, so we cannot promise a start date. Paid hours begin on your first day with the practice, at $7.00 USD per hour, paid per tracked hour. You work as an independent contractor and register with the BIR once you qualify, using your own computer and internet connection. There are no application fees, placement fees or training costs at any stage.

What you will do

• Verify vision and medical insurance eligibility ahead of patient visits
• Submit prior authorizations and follow them through to approval
• Post charges and follow up on unpaid or denied claims
• Keep patient records and back office tasks current and tidy
• Prepare simple recurring reports for the practice
• Keep patient information private and handle it under HIPAA rules

What we provide

• $7.00 USD per hour once placed, paid per tracked hour
• Free specialized eye care training and the EyeCareWorks Virtual Assistant Certificate, with no fees at any stage
• Fully remote work from your own home
• A long term placement with one U.S. practice as their dedicated assistant, rather than rotating between clients
• A supportive team that stays with you after placement

Who we are looking for

Our assistants come from healthcare backgrounds such as nursing, allied health, medical reception, billing, pharmacy, medical technology and scribing. You do not need eye care experience. Eye care is taught in training, which covers optometry and ophthalmology workflows and the practice software you will use.

• Comfort with numbers, codes and payer portals
• Persistence in following an open item until it closes
• Clear written English for payer and practice correspondence
• Organised record keeping

Requirements

• Philippine citizen, currently residing in the Philippines
• No dual citizenship or permanent residency in another country
• A bachelor's degree
• Proof of education or training
• A valid, government-issued photo IDAn NBI clearance
• Registered with the BIR as an independent contractor
• Available full time for U.S. business hours, which are night shifts in the Philippines, and for weekend coverage when a practice needs it
• A quiet work environment and a professional, neutral background

Equipment you need at home

Windows:

• Windows 11 24H2 Home or Pro (64-bit)
• Intel Core i5 8th Gen or newer, or AMD Ryzen 3
• 8 GB RAM
• At least 10 Mbps DSL or fiber

macOS:

• macOS 14 Sonoma
• MacBook Air 2020 or newer
• 8 GB RAM and 128 GB SSD
• At least 10 Mbps DSL or fiber

For either system:

• A high quality headset with microphone
• An HD webcam, 720p or 1080p