Administrative Assistant

RELIANCECARE INC.; Imus; On-site; PHP 201,000 - 290,000; Full time

Job summary

RELIANCECARE INC. is seeking an Administrative Assistant to provide comprehensive clerical and front-desk support for a clinic, underpinning daily operations and the Finance Team.

The role focuses on patient coordination, billing preparation, data entry, and reporting, while handling PhilHealth, HMO, PCSO, and DSWD inquiries in compliance with healthcare policies. The successful candidate will assist medical providers and patients with insurance requirements and ensure accurate documentation

Qualifications

• College graduate of a 4-year business course (financial management, business administration, or related field).
• Strong proficiency in MS Excel, Word and PowerPoint.
• Healthcare background with PhilHealth claims experience is advantageous.
• Able to report onsite to GRRI Imus Clinic.

Responsibilities

• Provide secretarial and administrative support, including scheduling and coordinating tasks.
• Handle receptionist duties: incoming calls, queries, scheduling patient visits, greeting visitors.
• Provide basic information on treatment packages to patients.
• Enter data into the system, generate reports, and process inquiries.
• Prepare patients’ billing and settle charges.
• Assist with PhilHealth/PCSO/DSWD/HMO inquiries and documentation.
• Advise on insurance policy rules and procedures; support approvals/denials.
• Support hemodialysis patients in checking PhilHealth/PCSO/DSWD/HMO requirements.
• Perform other duties as assigned.

Skills

Attention to detail

Communication skills

Organizational skills

Education

Bachelor's degree in Business Administration or related field

Tools

MS Excel

MS Word

PowerPoint

Job description

Job Overview

The Administrative Assistant provides administrative, clerical, and front-desk support to ensure the efficient day-to-day operations of the clinic while directly supporting the Finance Team. This role is responsible for patient coordination, billing preparation, data entry, report generation, and processing financial transactions. The position also assists patients with inquiries regarding PhilHealth, HMO, PCSO, and DSWD requirements, ensuring accurate documentation and compliance with healthcare and insurance policies.

Duties and Responsibilities

• Provides secretarial and administrative support. Duties include scheduling, coordinating, and performing multiple tasks requiring close attention to detail.
• Perform duties of receptionist, handle incoming calls and queries, scheduling patient visits, greeting and directing visitors, and other clerical duties.
• Give basic information on treatment packages to patients.
• Enters data into the system and ensures accuracy, generates reports and processes inquiries.
• Prepare patients’ billing and settle charges.
• Assist members/ patients with inquiries about PhilHealth/PCSO, DSWD & HMO requirements and policies.
• Advises medical providers, claimants and others on rule, procedures, policies and laws concerning the insurance program; authorizes or denies medical treatments, surgery, medical equipment, requests additional information, medical examinations or other actions.
• Assist hemodialysis patients by checking their requirements for PhilHealth, PCSO, DSWD, & HMO.
• Performs other duties that may be assigned from time to time.

Qualifications

• Must be a College Graduate of any 4-YearBusiness Course (Financial Management, Business Administration, or any related field) (Required)
• Strong proficiency in MS Excel, Word, and PowerPoint
• Background in healthcare with experience in PhilHealth Claims is highly advantageous
• Can report onsite to GRRI Imus Clinic