Administrative & Appeals Coordinator (Contract)

PERSOL; Santo Niño 1st; On-site; PHP 1,607,000 - 2,250,000; Full time

Job summary

PERSOL in Singapore seeks an administrative coordinator to support the Agency Schemes Management Department (AMD). The role covers handling enquiries, document management, and day-to-day admin tasks within a structured process-driven environment.

You will work with a small team to ensure timely completion of cases and maintain accurate records under a 3-month contract that is extendable.

Qualifications

• Must have relevant administrative & customer service experience.
• Meticulous and able to handle documents and information accurately and systematically.
• Comfortable working in a structured and process-driven environment.
• Able to work independently as well as collaborate effectively with team members.

Responsibilities

• Handle and respond to enquiries, including assessing appeals in accordance with the relevant guidelines and procedures.
• Perform day-to-day administrative duties, including document management and record maintenance.
• Carry out general administrative tasks to support the smooth and efficient operation of the department.
• Work closely with team members to ensure tasks and cases are completed accurately and within the required timelines.

Skills

Administrative experience

Customer service

Tools

Document management software

Job description

PERSOL in Singapore seeks an administrative coordinator to support the Agency Schemes Management Department (AMD). The role covers handling enquiries, document management, and day-to-day admin tasks within a structured process-driven environment.

You will work with a small team to ensure timely completion of cases and maintain accurate records under a 3-month contract that is extendable.