Underwriting Support Specialist

Deployed Philippines; Pasig; On-site; PHP 360,000 - 480,000; Full time

Job summary

Deployed Philippines Inc is seeking an Underwriter support role based in Pasig, Philippines. You will ensure accurate trackers, assist the Lead/Senior Underwriter with underwriting duties for new business, renewals and endorsements, and respond to policy inquiries from clients, staff and insurers.

The ideal candidate has 2+ years in F&G insurance, strong English communication, and the ability to manage multiple tasks with confidentiality. This is an on-site position with standard office hours.

Qualifications

• 2+ years experience in the F&G insurance industry.
• Ability to listen, digest information and report to diverse audiences.
• Willingness to learn and assist Lead/Senior Underwriter.
• Experience handling multiple inboxes and confidential information.

Responsibilities

• Maintain trackers/spreadsheets/CRM for accuracy and reporting.
• Assist Lead/Senior Underwriter with underwriting tasks for new business, renewals, endorsements and cancellations.
• Respond to policy inquiries via email from clients, staff or insurers.
• Provide support to internal and external advisers on underwriting issues.

Skills

Attention to detail

English communication

Team player

Time management

Email etiquette

Tools

Google Sheets

Accounting software

Underwriting software

Job description

Pasig, Philippines | Posted on 08/25/2026

• State/Province National Capital Region (Manila)
• Job Type Full time
• Country Philippines

About Us

Deployed Philippines Inc is a non-traditional BPO company servicing New Zealand and Australian clients. We provide remote staffing services for Banking and Insurance, IT and communication, HR and payroll.

Our clients are small and medium-sized businesses with specific needs. The company provide high-quality solutions in diverse business areas. We focus on integrated end-to-end outsourcing and delivering result-oriented benefits to our clients through cost-effective support, productivity and process reengineering.

Job Description

Responsibilities

Key Responsibilities

• Complete underwriting/administrative duties such as maintaining accuracy and completeness of trackers/spreadsheets/CRM for reference which is necessary for tracking and reporting purposes
  
• Be of assistance to the Lead/Senior Underwriter in processing new businesses, renewals, reviews endorsements and cancellations in accordance with policies and procedures.
  
• Responds to email policy inquiries, Emails may be from Clients, Staff, & Insurers
  
• Provide support to Internal and External Advisers for underwriting related issues
  

Requirements

• 2+ years experience working in the F&G insurance industry
  
• An ability to listen, digest information and report on it in a way that it can be processed by different audiences (stakeholders, lawyers, medical, financial etc.)
  
• Preference to a candidate with experience in the Australian and or New Zealand Market, however some overseas market experience can be considered dependant on location (ie. North America) and duration.
  
• Has willingness and initiative to learn and assist the Lead/Senior Underwriter.Fast Learner and has the ability to cope with process updates to meet business requirements.
  
• A team player who can work with minimal supervision and manage time efficiently.
  
• Strong administrative skills and an ability to effectively manage all aspects of each underwriting inquiry.
  
• Keen to details and ability to keep detailed records of policies underwritten and changes made.
  
• Excellent verbal and written English communication skills.An ability to confidently handle sensitive, confidential information (such as commission payment reports, bank account details).
  
• Experience using Google sheets is preferred (basic understanding).
  
• Experience using Accounting and or Underwriting software preferred.
  
• Experience handling multiple inboxes
  
• Ability to understand or familiar with insurance terminologies/jargons.
  
• Preferably with basic to good numeracy and statistical skills.
  
• With excellent knowledge on email etiquette.
  
• Ability to problem solve and find solutions for business and client cases.
  

Work Arrangement

• Work Setup: On-site
  
• Work Hours: Monday to Friday, 1 hour flexi start time, you may choose between 5am - 6am or 6am - 7am start times to be agreed with and arranged with your manager upon start. You should complete a total of 9 hrs work time inclusive of 1 hr lunch break, per day.