Admin & Logistics Supervisor

Westside Resort; Parañaque; On-site; PHP 360,000 - 600,000; Full time

Job summary

Westside Resort in the Philippines seeks a shift-based Admin, Logistics, Lost and Found Custodian Shift Supervisor to oversee daily administrative operations within Safety and Security. This on-site role requires handling logistics, lost and found processes, and employee welfare programs, with rotating shifts and weekend work.

The role emphasizes accurate record-keeping, regulatory compliance and service standards, while supervising Administrative Services staff and coordinating with guests,

Qualifications

• Preferably college level.
• At least three years of experience in logistics, lost and found, administrative operations or a related field.
• License to Exercise Security Profession (LESP) issued by PNP-SOSIA.
• Flexibility to work different schedules, including weekends, holidays and rotating shifts.

Responsibilities

• Coordinate daily administrative operations, schedules and departmental workflows.
• Handle employee welfare programmes and training support.
• Monitor administrative workflows and validate financial and documentary requests.
• Maintain records, trackers and accurate operational documentation.
• Supervise Administrative Services personnel and monitor the completion of administrative work.
• Maintain data privacy, confidentiality, accuracy and completeness of information.
• Execute and coordinate daily administrative, system and logistics activities.
• Facilitate procurement and documentation workflows.
• Support the troubleshooting and maintenance of security equipment.
• Coordinate daily lost and found administrative operations.
• Ensure the proper handling, monitoring, recording and claiming of lost and found items.
• Record and attend to concerns from employees, guests, players, patrons and other stakeholders.
• Monitor response times, service quality, guest satisfaction and lost and found activity.
• Maintain compliance with the company's Code of Conduct, mission, vision and core values.
• Maintain appropriate standards of appearance, hygiene and workplace conduct.
• Attend continuous development interventions and coaching sessions.
• Perform other related tasks as assigned.
• Work in a fast-paced environment requiring constant vigilance and interaction with employees, guests, suppliers, players, patrons and external authorities.
• Perform physical tasks, including lifting different types of heavy lost and found items.

Job description

About the role

The Admin, Logistics, Lost and Found Custodian Shift Supervisor manages and supervises daily administrative operations and departmental processes within the Safety and Security Department. The role coordinates administrative workflows, logistics activities, lost and found operations, employee welfare programmes and training support while maintaining accurate records, regulatory compliance and service standards. This is a shift-based, on-site role working in back-of-house areas, including weekends, holidays and rotating shifts.

Key responsibilities

• Coordinate daily administrative operations, schedules and departmental workflows.
• Handle employee welfare programmes and training support.
• Monitor administrative workflows and validate financial and documentary requests.
• Maintain records, trackers and accurate operational documentation.
• Supervise Administrative Services personnel and monitor the completion of administrative work.
• Maintain data privacy, confidentiality, accuracy and completeness of information.
• Execute and coordinate daily administrative, system and logistics activities.
• Facilitate procurement and documentation workflows.
• Support the troubleshooting and maintenance of security equipment.
• Coordinate daily lost and found administrative operations.
• Ensure the proper handling, monitoring, recording and claiming of lost and found items.
• Record and attend to concerns from employees, guests, players, patrons and other stakeholders.
• Monitor response times, service quality, guest satisfaction and lost and found activity.
• Maintain compliance with the company's Code of Conduct, mission, vision and core values.
• Maintain appropriate standards of appearance, hygiene and workplace conduct.
• Attend continuous development interventions and coaching sessions.
• Perform other related tasks as assigned.
• Work in a fast-paced environment requiring constant vigilance and interaction with employees, guests, suppliers, players, patrons and external authorities.
• Perform physical tasks, including lifting different types of heavy lost and found items.

What we're looking for

• Preferably college level.
• At least three years of experience in logistics, lost and found, administrative operations or a related field.
• License to Exercise Security Profession (LESP) issued by PNP-SOSIA.
• Knowledge of administrative, logistics, lost and found and security operations.
• Flexibility to work different schedules, including weekends, holidays and rotating shifts.
• Strong attention to detail, accuracy, quality consciousness and follow-through.
• Ability to prioritise work, complete assignments on time and align performance with established standards.
• Customer-focused, professional, helpful and responsive approach when assisting guests, players, suppliers and fellow employees.
• Commitment to caring service, absolute integrity, responsibility, excellence, teamwork and continuous improvement.
• Ability to comply with company policies, procedures and the Code of Conduct.