Admin Executive

Private Advertiser; Santo Niño 1st; On-site; PHP 1,575,000 - 2,067,000; Full time

Job summary

Private Advertiser in Singapore seeks an Admin Executive to support daily administrative operations for our insurance practice. The role focuses on meticulous processing, accurate record-keeping, and timely follow-ups.

The candidate will manage claims, applications, and underwriting documentation, liaising with insurer back-end teams and maintaining trackers. Office-based in Bugis; Singapore Citizens/PR preferred.

Qualifications

• 1–2 years of administrative experience within an insurance agency or industry
• Meticulous and detail-oriented with a focus on accuracy
• Able to read and follow instructions carefully and completely
• Takes ownership of tasks and follows through to completion
• Able to manage multiple outstanding matters without prompting
• Clear and prompt communication when tasks are done or more info is needed
• Proficient in written and spoken English
• Comfortable using Microsoft Teams, Word, Excel and email
• Systematic, organized and able to prioritise tasks effectively
• Good time-management skills and punctuality

Responsibilities

• Handle day-to-day administrative tasks and manage multiple ongoing cases and follow-ups
• Submit insurance claims, monitor progress and follow up on outstanding requirements
• Assist with submission and processing of new insurance applications
• Follow up on underwriting requirements, documents and new policies
• Liaise with back-end departments via email and phone to resolve outstanding matters
• Conduct regular checks on clients' policies and follow up on administrative matters
• Maintain internal trackers for pending tasks and deadlines
• Organise and maintain client documents and records
• Handle work across Microsoft Teams, Word, Excel, Outlook and insurance systems
• Keep the team updated on case progress
• Perform other general administrative duties as required

Skills

Meticulous

Detail-oriented

Reading instructions carefully

Ownership & follow-through

Clear communication

Time management

Independent worker

Tools

Microsoft Teams

Word

Excel

Outlook/Email

Job description

Admin Executive – Insurance Agency

We are insurance professionals seeking a meticulous, responsible and efficient Admin Executive to support the day-to-day administrative operations of our practice.

This is an office-based position in the Bugis area.

Only Singapore Citizens and Permanent Residents should apply.

Job Scope

The role involves managing and following through on various administrative matters relating to our clients and insurance business, including:

• Handle day-to-day administrative tasks and manage multiple ongoing cases and follow-ups.

• Submit insurance claims, monitor their progress and follow up on outstanding requirements until completion.

• Assist with the submission and processing of new insurance applications.

• Follow up on underwriting requirements, outstanding documents and the progress of new policies.

• Liaise with insurance company back-end departments via email and phone to resolve outstanding matters and ensure cases are properly completed.

• Conduct regular checks on clients' policies and follow up on any outstanding administrative matters.

• Maintain and update internal trackers to ensure pending tasks, follow-ups and deadlines are properly recorded and actioned.

• Organise and maintain client documents and administrative records.

• Handle administrative work across Microsoft Teams, Word, Excel, Outlook/email and insurance company systems.

• Keep the team updated on the progress of cases and highlight matters requiring attention.

• Handle other general administrative duties as required.

Requirements

• Preferably 1–2 years of administrative experience within an insurance agency or the insurance industry.

• Meticulous and detail-oriented, with a strong emphasis on accuracy.

• Able to read and follow instructions carefully and completely.

• Takes ownership of assigned tasks and follows through until they are completed.

• Able to keep track of multiple outstanding matters without requiring constant reminders.

• Communicates clearly and promptly when a task is completed, when further information is required, or when there is an issue.

• Proficient in written and spoken English.

• Comfortable using Microsoft Teams, Word, Excel and email.

• Systematic, organised and able to prioritise tasks effectively.

• Good time-management skills and able to meet deadlines.

• Punctual, responsible and dependable.

• Takes pride in producing accurate and complete work.

• Able to work independently while also taking direction and feedback well.

• Able to remain calm and organised when priorities change or several matters require attention at the same time.

• Initiative and a willingness to learn are important.

• References from previous employers would be an advantage.

• Relevant work experience

• Last drawn salary

• Expected salary

• Availability / notice period