Admin Coordinator

GREAT SIERRA DEVELOPMENT CORP.; Marilao; On-site; PHP 201,000 - 357,000; Full time

Job summary

GREAT SIERRA DEVELOPMENT CORP. in Marilao, Bulacan is seeking an Incident Management Staff to document incident reports, collect evidence, and monitor the status of each case.

The role involves incident investigation, coordination with drivers, dispatchers, police or hospitals when needed, and handling insurance claims while ensuring timely submissions and confidentiality of records. Shift work includes 12-hour graveyard options and field coordination when required.

Qualifications

• Graduate of any four-year course, preferably in Business Administration, Logistics, Criminology, or related fields.
• Experience in trucking, logistics, fleet operations, insurance claims, or incident management is an advantage.
• Knowledgeable in preparing incident reports and handling documentation.
• Proficient in Microsoft Office, particularly Excel and Word.

Responsibilities

• Incident Reporting and Documentation: Receive and document reports; prepare incident reports and maintain accurate records; collect documents, photographs, statements, and other evidence; monitor status of each incident.

Skills

Incident reporting

Documentation

Incident investigation

Coordination

Insurance claims

MS Office

Education

Bachelor's degree

Tools

Excel

Word

Job description

Work Schedule: 8-5 pm
Location: Marilao Bulacan
Position Title: Incident Management Staff

Job Description:

• Incident Reporting and Documentation
  Receive and document reports.
  Prepare incident reports and maintain accurate records of all reported cases.
  Collect necessary documents, photographs, statements, and other supporting evidence.
  Monitor the status and progress of each incident.

• Incident Investigation and Coordination
  Coordinate with drivers, helpers, dispatchers, and concerned personnel regarding incident details.
  Conduct initial fact-finding and gather statements from involved parties.
  Coordinate with police stations, hospitals, and other government agencies when necessary.
  Assist in determining the cause and circumstances of incidents.

• Insurance Claims Management
  Coordinate with insurance companies and adjusters regarding accident and cargo claims.
  Submit required documents and supporting evidence for insurance evaluation.
  Follow up on insurance assessments, revised evaluations, approvals, and claim settlements.
  Ensure timely submission of requirements and provide updates to management.

• Incident Monitoring and Follow Up
  Regularly follow up on pending incidents until resolution or closure.
  Coordinate with third parties, insurance representatives, and internal departments regarding incident updates.
  Ensure that all concerned parties are informed of the status and necessary actions.
  Maintain an updated incident monitoring report.

• Administrative and Reportig Duties
  Prepare daily, weekly, and monthly incident reports.
  Maintain an organized filing system for incident-related documents.
  Monitor incident expenses, damages, and other related costs.
  Submit recommendations to management to prevent similar incidents from happening again.

• Compliance and Safety
  Ensure proper compliance with company incident reporting procedures and safety policies.
  Assist in implementing preventive measures to minimize accidents and operational risks.
  Maintain confidentiality of incident records and investigation details.

Job Qualifications:

• Graduate of any four-year course, preferably in Business Administration, Logistics, Criminology, or related fields.

• Experience in trucking, logistics, fleet operations, insurance claims, or incident management is an advantage.

• Good communication,negotations and coordination skills.

• Knowledgeable in preparing incident reports and handling documentation.

• Proficient in Microsoft Office, particularly Excel and Word.

• Organized, detail-oriented, and capable of handling multiple cases.

• Willing to conduct field coordination and attend to incident-related concerns when necessary.

• Capable of handling multiple tasks simultaneously under pressure during critical incidents.

• Willing to work 12-hour shifts, including graveyard shifts, and must have a motorcycle.