Accounts Receivable Supervisor

MicroSourcing International; Pasay; Hybrid; PHP 558,000 - 1,004,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Job summary

MicroSourcing International is seeking an Accounts Receivable Supervisor in Pasay (MOA) on a hybrid, dayshift setup. The role focuses on monitoring AR performance, invoicing, collections, and vendor payments while coaching the team to achieve KPIs.

The candidate should have 3–5 years in AR, strong MS Office and AR system knowledge, and a Bachelor’s degree in Business or Accounting. Excellent communication and adaptability are required for a fast-paced BPO/financial environment.

Qualifications

• 3–5 years of AR and collections experience, preferably in a BPO or financial firm.
• Proficiency with MS Office (Word, Excel) and other call centre software, AR systems; GDS experience is a plus.
• Accounts Receivable experience is required.
• Team management and performance management responsibilities.
• Bachelor's degree in Business, Accounting, or related finance field.

Responsibilities

• Monitor team's performance: ensure AR entries are correct, invoices processed on time, collections made for due and past-due accounts.
• Manage team member login coverage and break/lunch schedules.
• Notify AR managers/Financial Controller of issues and propose solutions.
• Coach agents on performance and KPIs to meet targets.
• Maintain honest, open, and professional communication with customers and staff.

Skills

AR & collections experience

MS Office

AR Systems

GDS experience

Team management

Education

Bachelor's degree in Business/Accounting

Tools

Call centre software

Job description

Job Description:

Discover your 100% YOU with MicroSourcing!

Position: Account Receivable Supervisor

Location: MOA, Pasay

Work setup & shift: Hybrid, Dayshift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Accounts Receivable Supervisor, you will:

• Responsible in monitoring team's performance (ensuring all AR entries are correct, invoices are processed on time, collections are made for accounts due and past due and accounts payables (OTA commissions, etc.) are paid in a timely manner.
• Monitor number of team members logged in to work on transactions as well as manage break/lunch schedules to ensure coverage..
• Notify the National AR Manager, Area AR Manager, Financial Controller of any issues immediately as they arise and provide appropriate solutions.
• Coach agents and Senior Agents on performance (Monthly KPI) to ensure agents meet targets set.
• Ensure that communication with customers, employees and others is honest, open and professional

What You Need

Non-negotiables

• One (3) to three (5) years of relevant Accounts Receivable and Collections experience preferably in a BPO or Financial Firm set up.
• Proficiency with MS Office applications (i.e. MS Word, Excel) and other call centre-specific software, Accounts Receivable Systems, and GDS experience is a plus.
• Accounts Receivable Experience.
• Team Management and Performance Management
• At least a bachelor's degree in any Business, Accounting, or other financial courses.

Preferred Skills/expertise

• Excellent oral and written communication skills.
• Fluency in the English language.
• Adaptive to changing work schedules and working hours.
• Customer orientation.
• Problem-Solving, Decision-Making, and Analytical skills.
• Efficient Multitasking ability.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply