Accounts Receivable Supervisor

Reinforce Search Inc.; Makati; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Reinforce Search Inc. is seeking an Accounts Receivable Manager in Makati to lead the AR team, oversee billing, collections, and cash application, and ensure timely month-end closings.

You will drive process improvements, reconcile accounts, and collaborate with Sales, Finance, and Operations to optimize the Order-to-Cash cycle. The role requires end-to-end AR experience, people management, and strong knowledge of accounting systems.

Qualifications

• End-to-end AR experience across industries.
• Experience in local or shared services environment preferred.
• People management experience required.
• Collection experience required.
• Exposure to any accounting system.

Responsibilities

• Supervise the daily activities of the AR team.
• Monitor customer billing and invoice processing.
• Oversee collections activities and follow up on overdue accounts.
• Review AR Aging and ensure past-due balances are addressed.
• Monitor Days Sales Outstanding (DSO) and collection targets.
• Handle escalated customer payment issues and disputes.
• Ensure accurate and timely cash application.
• Reconcile customer accounts and resolve discrepancies.
• Coordinate with Sales, Finance, Customer Service, and Operations regarding billing and collection concerns.
• Review credit memos, debit memos, adjustments, and write-offs.
• Assist with month-end and year-end closing.
• Prepare AR reports, aging reports, and cash collection forecasts.
• Monitor customer credit limits and payment terms where applicable.
• Ensure compliance with company policies and internal controls.
• Support internal and external audits.
• Train, coach, and evaluate AR staff.

Skills

Accounts Receivable

Collection experience

People management

Cross-functional coordination

Cash application

Education

Bachelor’s degree in Accounting

Tools

Accounting software

Job description

• Supervise the daily activities of the Accounts Receivable team.
• Monitor customer billing and invoice processing.
• Oversee collections activities and follow up on overdue accounts.
• Review the AR Aging Report and ensure past-due balances are addressed.
• Monitor Days Sales Outstanding (DSO) and collection targets.
• Handle escalated customer payment issues and disputes.
• Ensure accurate and timely cash application.
• Reconcile customer accounts and resolve discrepancies.
• Coordinate with Sales, Finance, Customer Service, and Operations regarding billing and collection concerns.
• Review credit memos, debit memos, adjustments, and write-offs.
• Assist with month-end and year-end closing.
• Prepare AR reports, collection reports, aging reports, and cash collection forecasts.
• Monitor customer credit limits and payment terms where applicable.
• Ensure compliance with company policies and internal controls.
• Support internal and external audits.
• Train, coach, and evaluate AR staff.

Monitor team KPIs such as: (Collection rate, DSO

• Aging
• Cash application accuracy
• Dispute resolution time
• Identify opportunities to improve the Order-to-Cash (O2C) process.

QUALIFICATIONS:

• Must have end-to-end Accounts Receivable (AR) experience gained from any industry.
• Preferably with experience in a local or shared services environment.
• Must have people management experience.
• Must have collection experience.
• Must have exposure to any accounting system.
• Must be a graduate of Accounting or a related course.