Job Description:
Accounts Receivable Manager
We are seeking an experienced and detail-oriented Accounts Receivable Manager to oversee our accounts receivable operations and ensure accurate, timely, and efficient collection of customer payments. This role will manage the AR team, monitor outstanding balances, improve collection processes, and work closely with customers and internal departments to resolve billing and payment issues.
Responsibilities
- Oversee the day-to-day accounts receivable and collections operations.
- Manage, train, and support the accounts receivable team.
- Monitor customer accounts, aging reports, outstanding balances, and collection activities.
- Ensure invoices are issued accurately and on a timely basis.
- Follow up with customers regarding overdue invoices and outstanding payments.
- Develop and maintain effective collection strategies to improve cash flow and reduce past-due balances.
- Research and resolve billing discrepancies, payment issues, credits, and account disputes.
- Reconcile customer accounts and ensure payments are properly applied.
- Prepare and review AR aging, collections, cash receipt, and other financial reports.
- Track key accounts receivable metrics and provide regular updates to management.
- Work closely with sales, operations, accounting, and customer service teams to resolve account issues.
- Establish and maintain appropriate credit and collection procedures.
- Assist with month-end and year-end closing activities related to accounts receivable.
- Support audits by providing accurate AR documentation and account information.
- Identify opportunities to improve AR processes, systems, controls, and reporting.
- Ensure compliance with company policies and accounting procedures.
- Perform other accounting and finance duties as assigned.
Qualifications
- Bachelor’s degree in Accounting, Finance, Business, or a related field preferred.
- 3+ years of experience in accounts receivable, collections, or accounting, with management or supervisory experience preferred.
- Strong understanding of accounts receivable, billing, collections, and reconciliation processes.
- Excellent communication and negotiation skills.
- Strong analytical and problem-solving abilities.
- Highly organized and detail-oriented.
- Proficiency in Microsoft Excel and accounting/ERP systems.
- Ability to manage multiple priorities and meet deadlines.
- Strong leadership and team-management skills.
- Professional and confident when communicating with customers regarding payment matters.
Ideal Candidate
The ideal candidate is a hands-on, organized, and results-driven accounting professional who can effectively lead an AR team, strengthen collection processes, resolve customer account issues, and improve overall cash flow while maintaining strong customer relationships.