Make Your Collections Expertise Count Across Global Healthcare Markets
Healthcare professionals across 100 countries rely on trusted rehabilitation solutions to support recovery and independence. Bring your financial expertise to this global mission as an Accounts Receivable Specialist with Emapta. Contribute to the commercial strength of an established healthcare supplier whose reach spans clinics and hospitals worldwide. Gain international finance exposure and pursue lasting career growth among exceptional top 1% talent.
Job Overview
- Employment type: Full-time
- Shift: Day Shift (Monday to Friday, 7:00 AM-4:00 PM PH Time), Weekends Off
- Work setup: Hybrid (3x Onsite per week), SM Mega Tower, Ortigas
Exciting Perks Await!
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Day Shift Schedule
- Hybrid work arrangement
- Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
Qualifications & Experience
- Bachelor's degree in Accounting.
- Minimum of 5 years of experience as an Accounts Receivable Specialist, with exposure to high-volume accounts receivable ledgers.
- Experience with Amazon first-party (1P) and third-party (3P) accounts is highly desirable.
Required Skills
- Strong collections and negotiation skills.
- Excellent verbal and written communication skills.
- Exceptional attention to detail and accuracy.
- Strong customer service and relationship management skills.
- Strong problem-solving and dispute resolution skills.
- Effective time management and workload prioritization skills.
- Proficiency in Microsoft Excel, particularly VLOOKUP and PivotTables.
- Strong financial reconciliation and reporting skills.
Required Competencies
Executes on Strategic Direction
- Support strategic initiatives involving teams, employees, and customers.
- Proactively identify and address opportunities, issues, and obstacles.
- Adapt to changing priorities and collaborate to achieve organizational objectives.
Energizes the Organization
- Demonstrate behaviors aligned with the company's vision, purpose, and values.
- Embrace new approaches with courage and openness while inspiring others to support organizational priorities.
- Take initiative, support team objectives, and help colleagues adapt confidently to change.
- Share professional experience, knowledge, and expertise.
Drives & Delivers Results
- Commit to agreed goals, priorities, and actions while engaging colleagues to achieve team objectives.
- Collaborate across departments to optimize resources and share best practices.
- Demonstrate accountability and encourage ownership of responsibilities across functions.
- Introduce ideas and approaches to improve business processes.
- Maintain high standards of quality and professionalism while consistently meeting or exceeding expectations.
- Analyze data to anticipate issues, elevate concerns, inform decisions, and mitigate risks.
Builds Organizational Capabilities
- Pursue continuous improvement and professional development opportunities.
- Build trusted relationships through awareness of emotions, behaviors, and organizational dynamics.
- Apply self-awareness to manage personal responses and reactions.
- Stay informed of internal and external factors affecting responsibilities and organizational performance.
Your Daily Tasks
Customer Collections and Payment Follow-Up
- Manage private practice, cash, and digital platform accounts, identifying overdue invoices.
- Follow up on outstanding balances, secure payments, and maintain positive customer relationships to ensure timely debt recovery.
Cash Receipting for EFT and Non-EFT Payments
- Process and allocate EFT and non-EFT payments accurately.
- File remittance advices in designated folders for recordkeeping and audit compliance.
Credit Card Payment Processing
- Process credit card payments, allocate funds to customer accounts, and record transactions in the accounting system.
Invoice Distribution and Portal Uploads
- Distribute daily and weekly invoice batches through appropriate customer channels.
- Upload invoices to customer and supplier portals, ensuring accuracy, timely delivery, and compliance with customer requirements.
Customer Refund Processing
- Review, prepare, and process refunds, ensuring accuracy, proper authorization and compliance with company policies.
- Maintain complete and accurate refund transaction records.
Customer and Internal Query Resolution
- Resolve customer and internal inquiries on accounts receivable, invoices, payments, accounts, and reconciliations while providing timely, accurate information and quality service.
Cash Reporting
- Prepare and distribute reports covering daily cash receipts, cash trackers, quotation and cash account payments, and weekly unallocated and unidentified cash.
Month-End Accounting
- Complete month-end accounts receivable and general accounting tasks to ensure timely, accurate financial closing.
- Verify financial records, customer accounts, and reconciliations for accuracy and completeness before reporting.
Finance and Accounts Payable Support
- Provide backup support for the Assistant Accountant and Accounts Payable functions during absences, peak workloads, and business continuity needs.
- Handle urgent Accounts Payable payments and inquiries during staff absences.
- Participate in cross-training and additional finance activities to strengthen team collaboration.
Other Duties
- Perform ad hoc tasks assigned by the Credit Manager or Financial Controller.
About the Client
Our client is a global leader in rehabilitation, recovery, and healthcare products, with over 70 years of industry expertise. They provide physical therapy equipment, rehabilitation supplies, sports medicine products, and mobility solutions that support patient recovery and performance. Serving hospitals, clinics, therapists, athletic trainers, and healthcare professionals across more than 100 countries, they offer trusted brands and comprehensive product solutions. Through innovation, clinical expertise, and an extensive distribution network, they help healthcare providers improve treatment outcomes and enhance patients' quality of life.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2026 for the fifth year in a row and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.