Accounts Receivable Specialist: Detail-Driven & Impactful

IQ BackOffice, Inc.; Philippines; On-site; PHP 250,000 - 360,000; Full time

Job summary

IQ BackOffice, Inc. in the Philippines is seeking an Accounts Receivable Associate to support day-to-day AR processes, ensuring timely invoicing, collections, and balance accuracy.

You will collaborate with Cash Management and cross-functional teams to resolve billing discrepancies, assist with month-end close, and strengthen internal controls. The ideal candidate is detail-oriented, analytical, customer-focused, and comfortable working in a fast-paced environment.

Qualifications

• 2–4 years of progressive experience in Accounts Receivable, Billing, or General Accounting.
• Experience managing customer collections and reconciliations.
• Experience working within an ERP system, preferably Oracle EBS.
• Strong Excel data analysis and reconciliation skills.
• Analytical, organizational, and problem-solving abilities with attention to detail.
• Excellent written and verbal communication with a customer service mindset.
• Ability to prioritize multiple responsibilities and meet deadlines.
• Experience supporting month-end close and multi-entity environments.

Responsibilities

• Process customer credit memos, billing adjustments, and manual invoices accurately and in accordance with company policies.
• Monitor customer accounts to ensure timely collection of outstanding balances while maintaining positive customer relationships.
• Prepare and distribute customer statements, collection notices, and other accounts receivable communications.
• Partner with Cash Management to ensure customer remittances are applied accurately and timely and assist in resolving unapplied cash items.
• Perform customer account reconciliations, research discrepancies, and resolve billing, payment, and account-related issues.
• Investigate customer disputes, chargebacks, deductions, and other account adjustments, working collaboratively with internal business partners to achieve timely resolution.
• Analyze accounts receivable aging and proactively identify delinquent balances, collection trends, and potential risks.
• Prepare journal entries, accruals, reconciliations, and supporting schedules related to Accounts Receivable as part of the monthly, quarterly, and annual close process.
• Maintain accurate customer account records and ensure transactions are properly documented within the ERP system.
• Collaborate with Sales, Customer Service, Cash Management, Accounting, and other internal teams to resolve customer account issues and improve the customer experience.
• Support internal and external audit requests by providing accurate documentation and schedules related to Accounts Receivable activities.
• Identify opportunities to improve processes, increase efficiency, and strengthen internal controls within the Accounts Receivable function.
• Prepare ad hoc reporting, analysis, and support special projects as assigned.

Skills

Accounts Receivable

Billing

General Accounting

Analytical skills

Organizational skills

Problem-solving skills

Attention to detail

Customer service mindset

Communication skills

Multitasking

Education

Bachelor's degree in Accounting/Finance/Business Administration

Tools

Oracle EBS

Microsoft Excel

Job description

IQ BackOffice, Inc. in the Philippines is seeking an Accounts Receivable Associate to support day-to-day AR processes, ensuring timely invoicing, collections, and balance accuracy.

You will collaborate with Cash Management and cross-functional teams to resolve billing discrepancies, assist with month-end close, and strengthen internal controls. The ideal candidate is detail-oriented, analytical, customer-focused, and comfortable working in a fast-paced environment.