Accounts Receivable Specialist

Penbrothers; Philippines; On-site; PHP 350,000 - 480,000; Full time

Job summary

Penbrothers is seeking an Accounts Receivable Specialist to join its Finance team for a fast-growing hospitality/property management client across Southeast Asia.

The role focuses on managing guest and city ledger AR within PMS and Xero, ensuring timely collections, accurate billing, and reconciliation. Strong Cloudbeds experience is a plus; detail-oriented candidates with 2–4 years of AR experience are preferred.

Qualifications

• Bachelor's degree in Accounting, Finance, or a related field.
• 2–4 years of experience in Accounts Receivable or general accounting, preferably in hospitality/property management.
• Hands-on experience with a Property Management System (PMS) is required; Cloudbeds experience is a strong plus.
• Experience with Xero or similar accounting software.
• Proficient in MS Excel and financial reporting tools.
• Strong understanding of revenue recognition and receivables.
• High attention to detail and accuracy in billing, posting, and reconciliation.

Responsibilities

• Manage the full accounts receivable cycle for guest and city ledger accounts in PMS and in Xero.
• Monitor payments and follow up with front desk, OTAs, and corporate clients to ensure timely collection.
• Investigate and resolve billing discrepancies and guest account issues with front desk and OTAs.
• Ensure PMS revenue data reconciles with ERP daily/monthly.
• Prepare aging reports and update management on collection status.
• Assist in month-end and year-end closing activities related to receivables.
• Support AR-related reports for management and suggest process improvements.

Skills

Attention to detail

Accounting fundamentals

Financial reporting

AR processes understanding

Education

Bachelor's degree in Accounting, Finance, or related field

Tools

Cloudbeds

Xero

MS Excel

Job description

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is a fast-growing flexible living and home rental company transforming the urban rental experience across Southeast Asia through technology, design, and community-driven living. Founded in 2018, they provide fully furnished homes in prime city locations with flexible lease terms, affordable all-inclusive pricing, and a seamless end-to-end rental experience tailored for modern working professionals.

With over 3,000 rooms across Singapore and Indonesia, our client continues to expand regionally while building a fast-paced, collaborative, and people-first culture focused on excellence, innovation, and continuous improvement.

About the Role

We are looking for a detail-oriented and reliable Accounts Receivable Specialist to join our Finance team. The ideal candidate has solid AR fundamentals combined with hands-on experience using a Property Management System (PMS) to manage guest and city ledger billing, collections, and reconciliation processes for our hotel/property operations. This role is critical in ensuring timely collection of receivables, accurate guest and corporate account billing, and proper coordination between the front office/operations team and the finance department.

What you’ll do

• Manage the full accounts receivable cycle for guest and corporate/city ledger accounts in Property Management System (PMS) and in our accounting system Xero.
• Monitor payments, outstanding balances and follow up with frontdesk, OTAs (online travel agencies), and tenants and corporate clients to ensure timely collection of payments.
• Investigate and resolve billing discrepancies, disputed charges, and guest account issues in coordination with frontdesk and OTA’s.
• Ensure PMS-generated revenue and AR data reconcile properly with the accounting system (ERP) each day/month.
• Prepare aging reports and provide regular updates on collection status to management.
• Assist in month-end and year-end closing activities related to receivables, including journal entries and account reconciliations.
• Support the preparation of AR-related reports for management.
• Recommend and help implement process improvements.

What You Bring

• Bachelor's degree in Accounting, Finance, or a related field.
• At least 2–4 years of experience in Accounts Receivable or general accounting, preferably within the hospitality, hotel, or property management industry.
• Hands-on experience with a Property Management System (PMS) is required — experience with Cloudbeds is a strong plus, but candidates with experience in other PMS platforms (e.g., Opera PMS, RMS Cloud, Yardi, eZee, or similar) are also welcome to apply.
• Working knowledge of accounting software Xero or similar.
• Proficient in MS Excel and financial reporting tools.
• Strong understanding of basic accounting, particularly around revenue recognition and receivables.
• High attention to detail and accuracy in billing, posting, and reconciliation.

Preferred Skills

• Experience using Cloudbeds for guest folio billing, city ledger management, and AR reporting.
• Experience handling collections for travel agencies, OTAs (online travel agencies), and corporate accounts.
• Familiarity with hotel/property accounting cycles (occupancy tax, guest ledger, city ledger, commissions).
• Knowledge of point-of-sale (POS) system integration with PMS for billing accuracy.

Our Hiring Process & AI Disclaimer

We use AI tools to streamline our application process—including an initial conversation with an AI Interviewer. All hiring decisions are made entirely by humans: our Talent Acquisition team guides your full candidate journey and makes all evaluation decisions.

You are welcome to use AI for CV refinement and research, but real-time AI assistance during interviews or skill assessments is strictly prohibited to ensure an authentic evaluation.

Read our full AI Disclaimer to learn more

What You’ll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.