Accounts Receivable Specialist

Cyberbacker Servicing Philippines, Inc.; Metro Manila; Presencial; PHP 250 000 - 420 000; Tempo integral

Resumo da oferta

Cyberbacker Servicing Philippines, Inc. is seeking a proactive Accounts Receivable & Collections Specialist to manage collection activities, process payments, and support billing operations. The ideal candidate will be comfortable with outbound collection calls and proficient in QuickBooks Online.

You will record payments, issue invoices, and reconcile records while resolving billing discrepancies. Strong organizational and communication skills are essential for success in this role.

Qualificações

• Strong communication and organizational skills.
• Ability to solve problems and handle multiple tasks.
• Proficient with spreadsheets and financial recordkeeping.
• Ability to work independently and take ownership of responsibilities.

Responsabilidades

• Conduct daily outbound calls and follow-ups on overdue accounts and failed payments.
• Monitor accounts receivable and resolve payment concerns with relevant teams.
• Record incoming payments and maintain customer account information.
• Prepare invoices and reconcile records using QuickBooks Online and spreadsheets.
• Investigate and resolve billing discrepancies and outstanding receivables.
• Maintain documentation of collection activities, payments, and adjustments.
• Prepare daily collection and AR reports for management.
• Identify opportunities to improve collection efficiency and financial processes.

Conhecimentos

Communication

Organizational skills

Problem-solving

Attention to detail

Independent work

Ferramentas

QuickBooks Online

GoHighLevel

Spreadsheets

Descrição da oferta de emprego

We are looking for a proactive and detail-oriented Accounts Receivable & Collections Specialist to manage collection activities, process payments, maintain accurate financial records, and support billing operations.

The ideal candidate is results-driven, comfortable with outbound collection calls, proficient in QuickBooks Online, and capable of resolving issues independently while identifying opportunities to improve processes.

Key Responsibilities

• Conduct daily outbound calls and follow-ups on overdue accounts, outstanding balances, and failed payments.
• Monitor accounts receivable, resolve payment concerns, and coordinate with relevant teams when necessary.
• Record incoming payments and maintain accurate customer account information.
• Prepare and issue invoices and reconcile payment records using QuickBooks Online and spreadsheets.
• Investigate and resolve billing discrepancies and outstanding receivable entries.
• Maintain accurate documentation of collection activities, payments, and adjustments.
• Prepare daily collection and accounts receivable reports for management.
• Identify opportunities to improve collection efficiency and financial processes.

Qualifications

• At least 1 year of experience in Collections, Accounts Receivable, Billing, or a similar finance operations role.
• Hands-on experience with QuickBooks Online (QBO) is required.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in spreadsheets and financial recordkeeping.
• Ability to work independently, manage priorities, and take ownership of responsibilities.
• Demonstrated initiative, coachability, and leadership potential.
• Familiarity with GoHighLevel (GHL) is an advantage.