Accounts Receivable Specialist (Work from Home Set Up)

Cyberbacker Careers; Caloocan; On-site; PHP 300,000 - 540,000; Full time

Job summary

Cyberbacker Careers in Metro Manila seeks a detail-oriented Accounts Receivable specialist to keep collections and billing accurate and moving forward. You will handle daily outbound follow-ups on overdue accounts and resolve payment issues, documenting results in Google Sheets and QuickBooks Online.

You’ll post payments, reconcile records, and generate invoices while supporting the transition to GHL as operations scale. Independence, proactivity, and strong communication are essential.

Qualifications

• Experience in accounts receivable, collections, billing, or a similar finance operations role.
• Proven experience handling high-volume outbound follow-ups and payment resolutions.
• Proficiency in QuickBooks Online Advanced; familiarity with GHL is a strong plus.
• Strong spreadsheet skills with the ability to work quickly and accurately in Google Sheets.
• Excellent attention to detail and accuracy when handling financial records and transactions.
• Highly independent, proactive, and solution-oriented.
• Strong communication and collaboration skills.
• Coachable and open to feedback and process improvements.
• Reliable equipment and a fully operational work setup from day one.

Responsibilities

• Conduct daily outbound calls and follow-ups on overdue accounts, disputes, and failed payments.
• Resolve failed payments and autopayment issues in coordination with the Client Experience Team.
• Classify accounts accurately as current or non-current and maintain daily AR records.
• Document calls, disputes handled, amounts collected, and daily collection results.
• Perform data entry and maintain accurate transaction records in Google Sheets and QuickBooks Online.
• Clean up outstanding AR entries and resolve billing or reconciliation discrepancies.
• Post bank transfers, checks, online payments, and credit card payments to the correct customer accounts.
• Reconcile payments and billing records with QuickBooks Online.
• Generate and issue scheduled and off-cycle invoices accurately and on time.
• Prepare and submit daily reconciled AR reports.
• Support the transition to GHL and take on expanded Billing and Collections responsibilities as operations scale.

Skills

Accounts receivable

Collections

Billing

High-volume follow-ups

Attention to detail

Communication

Collaboration

Independent work

Problem solving

Tools

QuickBooks Online

Google Sheets

GHL

Job description

Keep collections and billing operations accurate, organized, and moving forward. This role is perfect for detail-oriented finance professionals who are confident handling payments, resolving account issues, and managing high-volume follow-ups.

Responsibilities

• Conduct daily outbound calls and follow-ups on overdue accounts, disputes, and failed payments.
• Resolve failed payments and autopayment issues in coordination with the Client Experience Team.
• Classify accounts accurately as current or non-current and maintain daily AR records.
• Document calls, disputes handled, amounts collected, and daily collection results.
• Perform data entry and maintain accurate transaction records in Google Sheets and QuickBooks Online.
• Clean up outstanding AR entries and resolve billing or reconciliation discrepancies.
• Post bank transfers, checks, online payments, and credit card payments to the correct customer accounts.
• Reconcile payments and billing records with QuickBooks Online.
• Generate and issue scheduled and off-cycle invoices accurately and on time.
• Prepare and submit daily reconciled AR reports.
• Support the transition to GHL and take on expanded Billing and Collections responsibilities as operations scale.

Requirements

• Experience in accounts receivable, collections, billing, or a similar finance operations role.
• Proven experience handling high-volume outbound follow-ups and payment resolutions.
• Proficiency in QuickBooks Online Advanced; familiarity with GHL is a strong plus.
• Strong spreadsheet skills with the ability to work quickly and accurately in Google Sheets.
• Excellent attention to detail and accuracy when handling financial records and transactions.
• Highly independent, proactive, and solution-oriented.
• Strong communication and collaboration skills.
• Coachable and open to feedback and process improvements.
• Reliable equipment and a fully operational work setup from day one.