Remote AR Specialist

Cyberbacker Careers; Makati; On-site; PHP 469,000 - 804,000; Full time

Job summary

Cyberbacker Careers in Makati invites detail-oriented finance professionals to join our Billing and Collections team. You will manage high-volume follow-ups, resolve payment issues, and keep AR records accurate in Google Sheets and QuickBooks Online.

The role emphasizes independent problem-solving, proactive communication, and collaboration with the Client Experience Team. A reliable setup and familiarity with GHL are a plus as operations scale.

Qualifications

• Experience in accounts receivable, collections, billing, or a similar finance operations role.
• Proven experience handling high-volume outbound follow-ups and payment resolutions.
• Proficiency in QuickBooks Online Advanced; familiarity with GHL is a strong plus.
• Strong spreadsheet skills with the ability to work quickly and accurately in Google Sheets.
• Excellent attention to detail and accuracy when handling financial records and transactions.
• Highly independent, proactive, and solution-oriented.
• Strong communication and collaboration skills.
• Coachable and open to feedback and process improvements.
• Reliable equipment and a fully operational work setup from day one.

Responsibilities

• Conduct daily outbound calls and follow-ups on overdue accounts, disputes, and failed payments.
• Resolve failed payments and autopayment issues in coordination with the Client Experience Team.
• Classify accounts accurately as current or non-current and maintain daily AR records.
• Document calls, disputes handled, amounts collected, and daily collection results.
• Perform data entry and maintain accurate transaction records in Google Sheets and QuickBooks Online.
• Clean up outstanding AR entries and resolve billing or reconciliation discrepancies.
• Post bank transfers, checks, online payments, and credit card payments to the correct customer accounts.
• Reconcile payments and billing records with QuickBooks Online.
• Generate and issue scheduled and off-cycle invoices accurately and on time.
• Prepare and submit daily reconciled AR reports.
• Support the transition to GHL and take on expanded Billing and Collections responsibilities as operations scale.

Skills

Accounts receivable

Billing

Collections

Payment resolutions

QuickBooks Online

Google Sheets

GHL familiarity

Attention to detail

Independent/proactive

Communication & collaboration

Tools

QuickBooks Online Advanced

GoHighLevel (GHL)

Google Sheets

Job description

Keep collections and billing operations accurate, organized, and moving forward. This role is perfect for detail-oriented finance professionals who are confident handling payments, resolving account issues, and managing high-volume follow-ups.

Responsibilities

• Conduct daily outbound calls and follow-ups on overdue accounts, disputes, and failed payments.
• Resolve failed payments and autopayment issues in coordination with the Client Experience Team.
• Classify accounts accurately as current or non-current and maintain daily AR records.
• Document calls, disputes handled, amounts collected, and daily collection results.
• Perform data entry and maintain accurate transaction records in Google Sheets and QuickBooks Online.
• Clean up outstanding AR entries and resolve billing or reconciliation discrepancies.
• Post bank transfers, checks, online payments, and credit card payments to the correct customer accounts.
• Reconcile payments and billing records with QuickBooks Online.
• Generate and issue scheduled and off-cycle invoices accurately and on time.
• Prepare and submit daily reconciled AR reports.
• Support the transition to GHL and take on expanded Billing and Collections responsibilities as operations scale.

Requirements

• Experience in accounts receivable, collections, billing, or a similar finance operations role.
• Proven experience handling high-volume outbound follow-ups and payment resolutions.
• Proficiency in QuickBooks Online Advanced; familiarity with GHL is a strong plus.
• Strong spreadsheet skills with the ability to work quickly and accurately in Google Sheets.
• Excellent attention to detail and accuracy when handling financial records and transactions.
• Highly independent, proactive, and solution-oriented.
• Strong communication and collaboration skills.
• Coachable and open to feedback and process improvements.
• Reliable equipment and a fully operational work setup from day one.