Accounts Receivable Specialist

Our Clients; Metro Manila; On-site; PHP 300,000 - 600,000; Full time

Job summary

Our Clients in Metro Manila is seeking a Credit & Collections Specialist to manage global AR portfolios and drive automation within our GBS center.

You will handle high-volume transaction management, risk assessments, and month-end accuracy while leading digital workflow improvements using Power Automate, RPA, or VBA. Strong SAP and Excel skills and English communication are essential.

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field required.
• 2–4 years of experience in Collections or Accounts Receivable in a multinational/Shared Services environment preferred.
• Strong SAP and advanced Excel skills; exposure to automation tools (Power Automate, RPA, VBA) is a plus.

Responsibilities

• Transaction Management: Handle high-volume daily AR activities including receipts, clearings, invoices, and credit notes.
• Risk & Order Control: Assess credit risk, monitor holds, and manage bad debt write-offs.
• Financial Accuracy: Ensure documentation is validated and closed within month-end timelines.
• Inquiry Resolution: Resolve complex customer inquiries and discrepancies.
• Process & Automation: Design automated workflows via Power Automate, RPA, or VBA.
• Governance & Compliance: Support internal controls and audit readiness.
• Stakeholder Support: Collaborate across Finance, Commercial, and Operations.

Skills

Analytical Thinking

Ownership

Collaborative Mindset

English Communication

Education

Bachelor's Degree in Finance, Accounting, or related field

Tools

SAP

Advanced Microsoft Excel

Power Automate

RPA

VBA

Job description

Our client, a premier global organization, is seeking a Credit & Collections Specialistwithin their Global Business Services (GBS) center. This role is unique in its integration of traditional Order-to-Cash (O2C) operations with a mandate for digital transformation. The successful candidate will not only manage global customer portfolios but will also act as a catalyst for automation, utilizing tools like Power Automate and RPA to make finance operations smarter and more efficient.

Key Responsibilities

Credit & Collections Operations

• Transaction Management: Handle high-volume daily activities including customer receipts, AR clearings, sundry invoices, and credit notes.
• Risk & Order Control: Monitor sales orders on hold, perform customer credit risk assessments, and manage bad debt write-offs to protect the organization's financial health.
• Financial Accuracy: Ensure all documentation is validated and processed accurately within strict month-end closing timelines.
• Inquiry Resolution: Serve as the primary point of contact for resolving complex customer inquiries and account discrepancies.

Process & Automation Excellence

• Digital Workflow Design: Identify process inefficiencies and design automated workflows or digital solutions (e.g., via Power Automate, RPA, or VBA).
• Citizen Development: Lead or contribute to internal digital initiatives that simplify workflows, enhance efficiency, and strengthen the digital maturity of the O2C function.
• Continuous Improvement: Collaborate with internal technical teams to implement automation projects that drive service delivery excellence.

Governance, Reporting & Compliance

• Internal Controls: Execute and document JSOX controls in full compliance with corporate guidelines to meet internal and external audit standards.
• Reporting & Analysis: Prepare accurate routine reports and ad-hoc financial analyses to monitor performance metrics and identify trends.
• Policy Adherence: Ensure all activities strictly follow Global Operating Guidelines and internal corporate procedures.

Stakeholder & Entity Support

• Business Partnering: Collaborate across Finance, Commercial, and Operations teams to streamline processes and resolve cross-functional issues.
• Expert Advisory: Develop a deep understanding of specific entity operations to provide expert advice and tailored solutions on AR-related matters.

Requirements

Education & Experience

• Education: Bachelor’s Degree in Finance, Accounting, or a related field.
• Professional Tenure: 2–4 years of experience in Collections (preferred) or Accounts Receivable within a multinational or Shared Services environment.

Technical & Functional Skills

• Automation Mastery: Strong experience with Power Automate, RPA, or VBA is a significant advantage.
• System Proficiency: High proficiency in SAP and Advanced Microsoft Excel.
• Accounting Knowledge: Solid understanding of AR reconciliation, reporting processes, and financial internal controls.
• Language Skills: Excellent verbal and written communication skills in English.

Core Competencies

• Analytical Thinking: Strong problem-solving abilities with high attention to detail.
• Ownership: A self-driven approach to managing multiple priorities under tight deadlines.
• Collaborative Mindset: Ability to work effectively across diverse global teams to achieve shared objectives.