Accounts Receivable Specialist

Maven Roofing; Antipolo; On-site; PHP 360,000 - 480,000; Full time

Job summary

Maven Roofing is seeking an Accounts Receivable Specialist to manage invoicing through collections, ensuring timely payments and accurate accounts. You will collaborate with Sales, Production, Claims, and Operations to resolve discrepancies and maintain cash flow while delivering professional customer service.

The role requires experience in AR/billing, strong communication, and the ability to handle multiple accounts with attention to detail. Experience with CRM and QuickBooks is a plus.

Qualifications

• Experience in accounts receivable, collections, billing, or related financial role.
• Strong attention to detail and ability to maintain accurate financial records.
• Excellent written and verbal communication skills, especially for payments and customer concerns.
• Comfortable making outbound collection calls and following up on balances.
• Strong organizational and time-management skills to manage multiple accounts.
• Ability to review accounts, identify discrepancies, and resolve issues independently.
• Professional, persistent, customer-focused approach to collections.
• Ability to work across departments and communicate when action is needed.

Responsibilities

• Manage and monitor customer accounts, outstanding invoices, and AR aging.
• Follow up with customers for outstanding balances and upcoming payments.
• Process and apply customer payments to the correct accounts and invoices.
• Prepare and send invoices, reminders, statements, and other collection communications.
• Identify overdue accounts and take follow-up actions per procedures.
• Communicate with homeowners about balances and payment expectations.
• Coordinate with Sales, Production, Claims, and other teams to resolve billing issues.
• Maintain notes, payment records, communications, and account statuses in systems.
• Reconcile accounts and investigate discrepancies between invoices, payments, and credits.
• Assist with tracking insurance proceeds, supplements, change orders, or other balances.
• Escalate significant past-due issues to leadership as needed.
• Provide regular reporting on AR aging, collections activity, and accounts needing attention.
• Help improve AR processes and documentation for faster collections.

Skills

Accounts receivable

Billing

Communication

Time management

Attention to detail

Cross-functional collaboration

CRM

Microsoft Excel

QuickBooks

Tools

QuickBooks

CRM systems

Job description

What Your Mission Is:

The Accounts Receivable Specialist will be responsible for managing Maven’s accounts receivable process from invoicing through collection, ensuring payments are received accurately and on time. This individual will work closely with customers and our Sales, Production, Claims, and Operations teams to resolve outstanding balances, maintain accurate account records, and help keep cash flow moving while delivering a professional customer experience.

What You’ll Do:

• Manage and monitor customer accounts, outstanding invoices, and accounts receivable aging.
• Follow up consistently with customers regarding outstanding balances and upcoming payments.
• Process and accurately apply customer payments to the appropriate accounts and invoices.
• Prepare and send invoices, payment reminders, statements, and other collection-related communications.
• Identify overdue accounts and take appropriate follow-up action based on company collection procedures.
• Communicate professionally with homeowners regarding balances, payment expectations, and account questions.
• Coordinate with Sales, Production, Claims, and other internal teams to resolve billing discrepancies or issues delaying payment.
• Maintain accurate notes, payment records, customer communications, and account statuses within company systems.
• Reconcile accounts and investigate discrepancies between invoices, payments, credits, and customer balances.
• Assist with tracking insurance proceeds, customer responsibility amounts, supplements, change orders, or other project-related balances when applicable.
• Escalate collection issues or significantly past-due accounts to leadership when necessary.
• Provide regular reporting on outstanding receivables, aging balances, collections activity, and accounts requiring attention.
• Help improve accounts receivable processes, documentation, and follow-up procedures to support faster and more consistent collections.
• Maintain confidentiality and accuracy when handling customer and financial information.

What Qualifications You Will Need:

• Previous experience in accounts receivable, collections, billing, bookkeeping, accounting support, or a related financial role.
• Strong attention to detail and ability to maintain accurate financial records.
• Excellent written and verbal communication skills, particularly when discussing payments or resolving customer concerns.
• Comfortable making outbound collection calls and following up consistently on outstanding balances.
• Strong organizational and time-management skills with the ability to manage multiple accounts and priorities.
• Ability to review account information, identify discrepancies, and work through issues independently.
• Professional, persistent, and customer-focused approach to collections.
• Ability to work effectively across multiple departments and communicate clearly when additional information or action is needed.
• Comfortable learning and working within CRM, accounting, payment processing, and project management systems.
• Proficiency with spreadsheets and basic financial reporting.
• Roofing, construction, home services, insurance restoration, or similar industry experience is a plus.
• Experience with QuickBooks or similar accounting software is a plus.

Why Join Maven?

• Competitive compensation and benefits.
• Opportunity to join our Maven Leadership Academy.
• Opportunity to be part of a growing, innovative company.
• Dynamic and supportive work environment.
• Commitment to professional growth and development.