Accounts Receivable / Resident Payments Specialist

Konektao Global BPO Corporation; Manila; On-site; PHP 350,000 - 550,000; Full time

Job summary

Konektao Global BPO Corporation in Metro Manila invites an Accounts Receivable / Resident Payments Specialist to join our team. You will manage customer and resident accounts, process payments, ensure accurate balances, and support timely collections.

You will collaborate with internal teams, prepare AR reports, and assist with month-end closing. The ideal candidate has a Bachelor's in accounting or related field and at least 3 years of AR experience, with proficiency in ERP systems and MS Excel.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 3+ years of accounts receivable or related finance experience.
• Strong understanding of AR processes and collections.
• Experience with ERP systems (NetSuite, QuickBooks, SAP, Oracle, Sage, Yardi, AppFolio, MRI).
• Proficiency in Microsoft Excel, including PivotTables and lookup functions.

Responsibilities

• Prepare, issue, and manage customer or resident invoices.
• Record, apply, and reconcile payments.
• Maintain accurate customer/resident account balances and transaction records.
• Monitor accounts receivable aging reports and follow up on overdue balances.
• Assist with month-end closing activities related to accounts receivable.

Skills

Accounts receivable

Reconciliations

Collections

Excel proficiency

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

NetSuite

QuickBooks

SAP

Oracle

Sage

Yardi

AppFolio

MRI

Job description

About the role

We are seeking a detail-oriented Accounts Receivable / Resident Payments Specialist to join our growing team. In this role, you will be responsible for managing customer and resident accounts, processing payments, maintaining accurate account balances, and ensuring timely collections. You will work closely with internal teams to resolve payment issues, reconcile accounts, and provide accurate financial reporting.

Key responsibilities

• Prepare, issue, and manage customer or resident invoices.
• Record, apply, and reconcile customer/resident payments accurately.
• Maintain accurate customer/resident account balances and transaction records.
• Monitor accounts receivable aging reports and follow up on overdue balances.
• Contact customers regarding outstanding payments while maintaining a professional customer experience.
• Investigate and resolve payment discrepancies, unapplied cash, and billing issues.
• Perform account reconciliations and ensure financial records are accurate.
• Prepare recurring AR reports, aging reports, and collection updates for management.
• Coordinate with internal departments regarding customer accounts, invoices, and payment concerns.
• Assist with month-end closing activities related to accounts receivable.

About you

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 3+ years of experience in Accounts Receivable, Billing, Cash Applications, Resident Accounting, or a similar finance role.
• Strong understanding of accounts receivable processes, reconciliations, and collections.
• Experience with accounting or ERP systems such as NetSuite, QuickBooks, SAP, Oracle, Sage, Yardi, AppFolio, MRI, or similar platforms is preferred.
• Proficiency in Microsoft Excel, including functions such as Pivot Tables, VLOOKUP/XLOOKUP, and basic formulas.
• Excellent analytical, problem-solving, and organizational skills.
• Strong written and verbal English communication skills.
• Ability to manage multiple priorities while maintaining a high level of accuracy.