Accounts Receivable Generalist

iSupport Worldwide; Manila; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Free lunch

Onsite gym access

Weekly fitness activities

Upskilling academy

Modern office facilities

Employee amenities

Job summary

iSupport Worldwide is seeking an Accounts Receivable Generalist to support AR operations, lease administration, tenant billing, and reconciliations in a property management setting. You will handle tenant accounts, lease processing, escrow accounting, and data integrity within Yardi and related financial systems.

The role requires 2+ years AR experience in property management, strong English communication, and proficiency with Yardi and MS Office.

Qualifications

• Bachelor's Degree in Accounting, Finance, Business Administration, or a related field preferred.
• 2 years of Accounts Receivable experience in property management, real estate, or related industry.
• Experience reconciling AR records, tenant ledgers, bank statements, and GL accounts.
• Experience processing, reviewing, and administering lease agreements and renewals.
• Strong knowledge of billing processes, account reconciliation, escrow accounting, and financial record maintenance.
• Proficiency in Yardi is highly preferred.

Responsibilities

• Review, monitor, and reconcile resident and tenant accounts for accuracy.
• Investigate and resolve payment discrepancies, billing issues, and adjustments.
• Reconcile security deposit GL accounts, tenant ledgers, and bank statements.
• Perform monthly escrow accounting activities and maintain related accounts.
• Collaborate with internal departments to resolve billing and account concerns.
• Review and process new leases, amendments, and renewals.

Skills

English communication

Interpersonal skills

Organisational skills

Analytical thinking

Problem solving

Multitasking

Education

Bachelor's degree in Accounting/Finance/Business

Tools

Yardi

Microsoft Office

Job description

Job Description:

What is your mission?

We are looking for an Accounts Receivable Generalist to support accounts receivable operations, lease administration, tenant billing, account reconciliation, and financial record maintenance within a property management environment. This role is responsible for tenant account reconciliations, lease processing, escrow accounting, security deposit GL reconciliations, Yardi administration, and ensuring the accuracy and integrity of receivable and lease data.

You will provide the best service to our partner brands by performing these tasks:

• Review, monitor, and reconcile resident and tenant accounts to ensure accuracy and completeness
• Investigate and resolve payment discrepancies, billing issues, account adjustments, and receivable exceptions
• Reconcile security deposit General Ledger accounts, tenant ledgers, and bank statements
• Perform monthly escrow accounting activities and maintain related financial accounts
• Collaborate with internal departments to resolve billing, payment, and account-related concerns
• Review and process new lease agreements, lease amendments, and lease renewals
• Verify lease information against approved lease abstracts and executed lease agreements
• Ensure all lease details are accurately entered and maintained within Yardi prior to lease commencement
• Audit tenant ledgers to validate billing accuracy and ensure adjustments are properly recorded
• Identify and resolve discrepancies between lease documentation and system records
• Maintain the accuracy, integrity, and completeness of accounts receivable, lease, and financial data
• Support billing accuracy, lease administration processes, and overall operational efficiency through proactive account management
• Assist with reporting, documentation maintenance, and financial record management as required

Who are we looking for?

• Bachelor's Degree in Accounting, Finance, Business Administration, or a related field preferred
• Minimum 2 years of Accounts Receivable experience within property management, real estate, or a related industry
• Experience reconciling accounts receivable records, tenant ledgers, bank statements, and General Ledger accounts
• Experience processing, reviewing, and administering lease agreements, lease renewals, and related lease documentation
• Strong knowledge of billing processes, account reconciliation, escrow accounting, and financial record maintenance
• Proficiency in Yardi is highly preferred
• Experience with property management systems, financial databases, and Microsoft Office applications
• Strong written and verbal English communication skills
• Excellent interpersonal and stakeholder management skills with the ability to collaborate across departments
• Exceptional organisational skills and attention to detail
• Strong analytical and problem-solving capabilities
• Ability to manage multiple priorities, meet deadlines, and maintain high levels of accuracy
• Ability to work independently and collaboratively in a team environment
• High level of integrity and commitment to maintaining financial accuracy and data quality

Why youll love it here?

• Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
• Access to an onsite gym with a complimentary professional fitness instructor.
• Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
• Weekly employee engagement activities with prizes of up to ₱3,000.
• Free upskilling academy to support career growth and professional development.
• State-of-the-art office facilities and modern workstations.
• Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
• Fun, collaborative, and employee-focused work environment.