Accounts Receivable & Collections Specialist

Cosmetigroup International Corporation; Philippines; Presencial; PHP 257.000 - 279.000; Jornada completa

Descripción de la vacante

Cosmetigroup International Corporation is seeking a Billing and Collection Support Specialist in the Philippines. The role focuses on ensuring timely collection of outstanding balances through high-volume calls, accurate documentation, and close collaboration with the AR Team.

You will conduct 50–55 follow-up calls daily, guide clients on available payment channels, and document all interactions promptly. The position requires attention to aging accounts, weekly follow-ups, and accurate

Formación

• 1 year of experience in Accounts Receivable, Collections, or Customer Service preferred.
• Strong verbal communication skills.
• Ability to handle high-volume calls professionally and efficiently.
• Good attention to detail and strong documentation skills.
• Proficient in MS Office applications (Excel and Word).
• Ability to work under pressure and meet daily call targets.

Responsabilidades

• Conduct 50-55 follow-up calls per day to clients regarding outstanding balances and payment reminders.
• Assist new clients with information and guidance on the available payment channels, if needed.
• Ensure all calls, updates, and client responses are properly documented in the system or tracking sheet on the same day.
• Monitor the aging of accounts and prioritize follow-ups based on due dates and company guidelines.
• Forward all clients with reconciliation needs or payment concerns to the assigned ARs/ARO for proper handling.
• Follow up on clients who have promised to pay but have not settled their account on a weekly basis.
• Maintain professionalism and observe proper call etiquette at all times.
• Prepare daily and weekly summary reports of follow-up activities and collection status.
• Submit the required daily report by the end of every shift.
• Perform other work-related duties and responsibilities as assigned by management.

Conocimientos

Verbal communication

High-volume calling

Attention to detail

Documentation

MS Office (Excel & Word)

Herramientas

MS Office

Excel

Word

Descripción del empleo

Cosmetigroup International Corporation is seeking a Billing and Collection Support Specialist in the Philippines. The role focuses on ensuring timely collection of outstanding balances through high-volume calls, accurate documentation, and close collaboration with the AR Team.

You will conduct 50–55 follow-up calls daily, guide clients on available payment channels, and document all interactions promptly. The position requires attention to aging accounts, weekly follow-ups, and accurate