Accounts Receivable Analyst

V-Call Center Link Inc.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A prominent call center company in Quezon City is seeking a candidate to handle customer inquiries and manage accounts receivables. Responsibilities include ensuring accurate record-keeping and collaborating with internal teams. The ideal candidate will have a Bachelor’s Degree in a finance-related course and at least one year of experience in the industry, with a willingness to work onsite and on a night shift schedule.

Qualifications

• Bachelor’s Degree holder of Finance related course.
• Minimum of 1-year experience in Accounts Receivables.
• Experience in BPO/Call Center/Shared Services industry.
• Can work onsite and do night shift schedule.

Responsibilities

• Handle customer inquiries regarding outstanding balances and payment concerns.
• Collaborate with internal teams to address order fulfillment issues.
• Meet or exceed monthly service level agreements while supporting customers.

Skills

Customer support

Record-keeping

Problem-solving

Collaboration

Education

Bachelor’s Degree in Finance or related course

Job description

Responsibilities

• Handle customer inquiries regarding outstanding balances, invoices, and payment concerns, ensuring accurate record-keeping and resolution.
• Collaborate with internal teams (e.g., sales, customer master data, cash applications) to address order fulfillment issues and resolve disputes promptly.
• Meet or exceed monthly service level agreements while providing excellent support to customers and sales teams.

Qualifications

• Bachelor’s Degree holder of Finance related course
• Minimum of 1-year experience in Accounts Receivables
• Worked with BPO/Call Center/Shared Services industry
• Can work onsite and do night shift schedule