Accounts Payable | PHP 25,000 Sign On Bonus

INFOSYS BPM LIMITED Philippine Branch; Philippines; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Quarterly Bonus

Leaves 24

HMO & Insurance

Career Development

Work-Life Balance

Training & Development

Sign-On Bonus ₱25k

Job summary

Infosys BPM Philippines is seeking an Invoice Processing Associate/Accounts Payable expert to ensure accurate invoice matching, variance management, and timely processing across client programs. You will engage in strong stakeholder coordination and escalate operational issues promptly while maintaining service quality.

This role requires 18 months of relevant experience, a diploma or degree, and flexibility to work day shifts including holidays and weekends in a process-driven, shared services

Qualifications

• 18 months experience in invoice processing or accounts payable.
• Experience in a process-driven operational environment.
• Experience in shared services, GBS, or delivery centres.
• Willingness to work day shifts, holidays and weekends.

Responsibilities

• Process invoice matching and variance management accurately and within timelines.
• Assist customers via calls and provide timely resolution per SOPs.
• Provide 1st level technical support and service restoration.
• Follow disciplined problem solving to meet standards and procedures.
• Execute transactions per prescribed timelines.
• Provide 1st measure analysis of issues for problem management.
• Coordinate across teams for issue resolution and escalations.
• Educate clients and promote client's products and services.
• Meet KPIs and SLAs to ensure client satisfaction.
• Adhere to program processes, policies and procedures.

Skills

Invoice processing

Accounts payable

Process-driven

Stakeholder coordination

Education

Diploma or Bachelor's degree

Job description

About the role

The Source to Pay Invoice Processing Associate/ Accounts Payable is responsible for processing invoice matching and invoice variance management activities accurately and within agreed timelines, while supporting strong stakeholder coordination and disciplined execution across invoice processing activities. The role plays an important part in ensuring invoices are matched correctly, exceptions are managed effectively, and operational issues are identified and escalated in a timely way. The role supports reliable processing outcomes, strong service support, and disciplined operational control across invoice processing.

Key responsibilities

• Process invoice matching and invoice variance management activities accurately and within agreed timelines
• Assist customers via calls as the major support channel and provide appropriate and timely resolution to concerns or queries following organization's and client's SOPs
• Provide 1st level technical support, service restoration, fulfillment of service request and advice to users ensuring maximum availability, performance and utilization of knowledge and information systems
• Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures
• Execute transactions as per the prescribed timelines
• Provide 1st measure analysis of issues and inputs for problem management
• Leverage best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling
• Perform research or due diligence to resolve issues, educate clients, and promote client's products and services
• Meet program specific KPIs and SLAs to ensure client satisfaction
• Adhere to program specific processes, policies and procedures

About you

• Diploma, bachelor's degree, or equivalent relevant experience
• 18 months experience in invoice processing, accounts payable, Source to Pay, or related finance operations
• Experience working in a process-driven operational environment
• Experience in shared services, GBS, or delivery centre environments
• Relevant training in finance operations, invoice processing, or business operations
• Ability to work on day shifts, shifting schedules and split offs as necessary, working on holidays and weekends

Benefits

• Quarterly Performance Bonus
• 24 Leaves annually
• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
• Outstanding career development opportunities and fast track career progression
• Fair work-life balance
• Learning and Development Trainings
• ₱25,000 Sign-On Bonus

About us

Infosys BPM Philippines is a Great Place to Work - Certified organization. We value Diversity, Equity, and Belongingness and are committed to the principles of being an equal employment employer. Our office is located at 19F BGC Corporate Centre, 11th Avenue cor. 30th Street Fort Bonifacio, Taguig City, Philippines.