Accounts Payable Operations Analyst – Process Improvement

Testing Site - JPMC; Metro Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Testing Site - JPMC in the Philippines is seeking a Business and Operations Analyst to join the Corporate Accounts Payable team. You will process vendor submissions, monitor workflow health, and ensure accurate and timely outcomes while investigating breaks and escalating issues as needed.

You will work with stakeholders across levels, maintain controls, and contribute to continuous improvement through end-to-end workflow exposure and documentation updates.

Qualifications

• Bachelor’s degree or equivalent work experience.
• At least 5 years of experience in accounts payable operations, invoice processing, or vendor management.
• Demonstrated ability to process high-volume requests with accuracy and attention to detail.
• Proven ability to communicate clearly with stakeholders across levels and functions.
• Proficiency in Microsoft Excel, PowerPoint, and Word for reporting and analysis.
• Working knowledge of ERP systems (e.g., SAP) and invoice submission tools.
• Ability to work rotational shifts when required.

Responsibilities

• Process business-as-usual vendor submission requests accurately and efficiently.
• Monitor key accounts payable processes and controls to identify potential issues.
• Investigate exceptions, mismatches, and breaks, and escalate urgent items in line with agreed timelines.
• Respond to high-priority submissions and related queries, including ad hoc requests.
• Coordinate end-to-end submission workflow activities, including reporting and reconciliations.
• Maintain process documentation and complete updates and periodic re-certifications on time.
• Participate in stakeholder or client group meetings to support issue resolution.

Skills

Vendor management

Attention to detail

Stakeholder communication

Problem solving

Excel proficiency

Education

Bachelor’s degree

Tools

SAP ERP

Microsoft Office

Invoice software

Job description

Testing Site - JPMC in the Philippines is seeking a Business and Operations Analyst to join the Corporate Accounts Payable team. You will process vendor submissions, monitor workflow health, and ensure accurate and timely outcomes while investigating breaks and escalating issues as needed.

You will work with stakeholders across levels, maintain controls, and contribute to continuous improvement through end-to-end workflow exposure and documentation updates.