Accounts Payable Lead - P2P Operations - VMD Expert

Gratitude Philippines; Manila; Hybrid; PHP 1,200,000 - 1,600,000; Full time

Job summary

Gratitude Philippines is seeking a P2P Lead to drive our Accounts Payable function in a hybrid Philippines-based setup. You will lead end-to-end AP operations, own Vendor Master Data Management, and mentor a team of AP specialists to achieve service excellence.

The role requires 6–10 years in AP operations with 2–3 years in a people-management capacity, including experience with VMD in a BPO/shared services environment.

Qualifications

• Bachelor's degree in Commerce, Accounting, Finance, Business Admin, or related field
• 6–10 years in Accounts Payable operations
• 2–3 years in People Management / Team Lead role
• Strong hands-on experience in Vendor Master Data Management (VMD)
• Experience leading offshore, remote, or distributed teams
• Experience working directly with clients and customer stakeholders

Responsibilities

• Lead end-to-end Accounts Payable operations and ensure service excellence
• Own Vendor Master Data Management (VMD) - ensuring accuracy, compliance, and integrity
• Manage, mentor, and develop a team of AP specialists to achieve operational goals
• Drive SLA adherence, quality metrics, and continuous performance improvement
• Partner with clients, customers, and cross-functional teams for seamless delivery
• Identify and implement process improvements, automation, and transformation opportunities
• Support transitions and ensure stable service operations during change

Job description

Accounts Payable Lead - P2P Operations - VMD Expert - BPO / Shared Services

Location: Philippines - Hybrid / Onsite

Work Setup: Day Shift / Mid Shift

About the Role:

Join us as a Procure-to-Pay (P2P) Lead and drive our Accounts Payable function forward! We're looking for a seasoned leader with deep AP expertise and proven experience in managing high-performing teams within a BPO / Shared Services environment.

Job Details:

Role: P2P Lead - Vendor Master Data Management

Location: Philippines - Hybrid / Onsite

Work Setup: Day Shift / Mid Shift

Whats in it for you:

Competitive salary and comprehensive benefits package

Clear career progression and professional development

Collaborative, supportive, and high-performing work culture

Lead strategic, high-impact finance operations

Your Role:

Lead end-to-end Accounts Payable operations and ensure service excellence

Own Vendor Master Data Management (VMD) - Ensuring accuracy, compliance, and integrity

Manage, mentor, and develop a team of AP specialists to achieve operational goals

Drive SLA adherence, quality metrics, and continuous performance improvement

Partner with clients, customers, and cross-functional teams for seamless delivery

Identify and implement process improvements, automation, and transformation opportunities

Support transitions and ensure stable service operations during change

Who were looking for:

Bachelor's Degree in Commerce, Accounting, Finance, Business Admin, or related field

6-10 years in Accounts Payable operations

At least 2-3 years in a People Management / Team Lead role

Strong hands-on experience in Vendor Master Data Management (VMD)

Proven experience in BPO, Shared Services, or Global Business Services (GBS)

Experience leading offshore, remote, or distributed teams

Experience working directly with clients and customer stakeholders

Experience in operational transitions, service stabilization, and process transformation