Account Specialist

G9 Outsourcing Corp.; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Free parking

Health insurance

Life insurance

Opportunities for promotion

Paid training

Promotion to permanent employee

Job summary

A leading outsourcing company in Makati is seeking motivated individual for a Full-time, Permanent role. The successful candidate will manage client accounts, develop strategies, and ensure customer satisfaction through effective communication. Qualifications include at least 2 years of tertiary education and experience in customer support. Benefits include health insurance, paid training, and opportunities for promotion. Applicants should be proactive and solutions-oriented, with strong verbal and written communication skills.

Qualifications

• Experience working with customer support and/or lead generation an advantage.
• Ability to understand clients' needs and address challenges tactfully.
• Must have a positive attitude and be solutions-oriented.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Manage client accounts and maintain strong relationships.
• Assist in the development and execution of account plans.
• Respond to client inquiries and resolve issues promptly.
• Analyze client needs and recommend appropriate solutions.
• Prepare reports on account performance for management.

Skills

Effective communication

Customer service orientation

Persuasive skills

Active listening

Education

Completed at least 2 years of tertiary education

Tools

MS Office

MS Excel

Job description

Responsibilities

• Manage client accounts and maintain strong, ongoing relationships.
• Assist in the development and execution of account plans and strategies.
• Respond to client inquiries and resolve issues promptly.
• Analyze client needs and recommend appropriate solutions.
• Prepare reports on account performance and updates for management.

If you have the ability to reach out to potential customer, serve the existing customers and close sales for a client, then you are the best person for this job. To be successful in this position, you must have effective communication and persuasive skills to form good business relationship with customers/clients. You must be service oriented to ensure customer satisfaction and customer concerns are resolved in a timely manner.

More than just a job, we offer an opportunity to grow.

Qualifications

• Experience working with customer support and/or lead generation an advantage
• Ability to quickly understand clients need and tactfully address challenges and concerns
• Must have a positive attitude and be solutions-oriented
• Must have completed at least 2 years of tertiary education
• Exceptional active listening, verbal and written communication skills with a professional phone voice
• Comfortable using computers and working knowledge in MS Office and MS Excel
• Excellent verbal, written and interpersonal communication skills

Job Types: Full-time, Permanent, Fresh graduate

Benefits

• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Commute / Relocate

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person