Account Specialist

G9Outsourcing Corporation; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Opportunity to grow

Job summary

A leading outsourcing company based in Makati, Philippines, is seeking individuals for a customer support role involving outreach and sales closure for clients. Ideal candidates will possess effective communication and persuasive skills to build strong business relationships. The position requires a service-oriented mindset and the ability to resolve customer concerns promptly. Applicants must have completed at least 2 years of tertiary education and be comfortable using computers, particularly MS Office and MS Excel.

Qualifications

• Experience in customer support or lead generation is an advantage.
• Ability to quickly understand client needs.
• Must have a positive attitude and be solutions-oriented.

Responsibilities

• Reach out to potential customers and serve existing customers.
• Close sales for the client.
• Resolve customer concerns in a timely manner.

Skills

Effective communication

Persuasive skills

Customer service orientation

Active listening

Interpersonal skills

Education

At least 2 years of tertiary education

Tools

MS Office

MS Excel

Job description

If you have the ability to reach out to potential customer, serve the existing customers and close sales for a client, then you are the best person for this job. To be successful in this position, you must have effective communication and persuasive skills to form good business relationship with customers/clients. You must be service oriented to ensure customer satisfaction and customer concerns are resolved in a timely manner.

More than just a job, we offer an opportunity to grow.

What are we looking for?

• Experience working with customer support and/or lead generation an advantage
• Ability to quickly understand client’s need and tactfully address challenges and concerns
• Must have a positive attitude and be solutions-oriented
• Must have completed at least 2 years of tertiary education
• Exceptional active listening, verbal and written communication skills with a professional phone voice
• Comfortable using computers and working knowledge in MS Office and MS Excel
• Excellent verbal, written and interpersonal communication skills