Account Specialist

Autokid Subic Trading Corporation; Davao del Sur; On-site; PHP 320,000 - 460,000; Full time

Job summary

Autokid Subic Trading Corporation in the Philippines is seeking an Account Specialist to assist customers with vehicle financing applications, process accounts, and coordinate sales activities. You will build strong client relationships and liaise with financing partners to ensure smooth processing from inquiry to release.

The ideal candidate has a Bachelor’s degree in Business, Marketing, or Finance, experience in automotive financing or sales operations, and strong communication and

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Automotive, Finance, or related field.
• Experience in automotive financing, financing or sales operations is preferred.
• Experience handling vehicle financing and customer accounts is advantageous.

Responsibilities

• Assist customers with vehicle financing and account application processes.
• Explain financing options, loan requirements, and payment terms to clients.
• Coordinate with banks, financing companies, and insurance providers regarding approvals and requirements.
• Monitor status of pending and approved accounts.
• Ensure completeness and accuracy of customer documents and applications.
• Build and maintain relationships with clients and financing partners.
• Conduct follow-ups on account status and pending requirements.
• Prepare and submit daily, weekly, and monthly sales and account reports.
• Support branch sales activities and help achieve sales targets.
• Maintain filing and documentation of customer records.
• Address customer concerns professionally.
• Perform other duties as assigned by management.

Skills

Customer service

Negotiation

Communication

Microsoft Office

Fieldwork

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Job Summary

The Account Specialist is responsible for assisting customers with vehicle financing applications, account processing, and sales coordination. The role involves building strong client relationships, coordinating with financing partners, and ensuring smooth processing of customer accounts from inquiry to release. Candidates with experience in the automotive industry are highly preferred.

Key Responsibilities

• Assist customers with vehicle financing and account application processes.
• Explain financing options, loan requirements, and payment terms to clients.
• Coordinate with banks, financing companies, and insurance providers regarding account approvals and requirements.
• Monitor status of pending and approved accounts.
• Ensure completeness and accuracy of customer documents and applications.
• Build and maintain good relationships with clients and financing partners.
• Conduct follow-ups with customers regarding account status and pending requirements.
• Prepare and submit daily, weekly, and monthly sales and account reports.
• Support branch sales activities and help achieve sales targets.
• Maintain proper filing and documentation of customer records.
• Address customer concerns and inquiries professionally.
• Perform other duties assigned by management.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Automotive, Finance, or any related field.
• Preferably with experience in the automotive industry, financing, or sales operations.
• Experience handling vehicle financing and customer accounts is an advantage.
• Strong communication, negotiation, and customer service skills.
• Proficient in Microsoft Office applications.
• Detail-oriented and organized in handling documents and reports.
• Ability to work under pressure and meet deadlines.
• Willing to do fieldwork when necessary.