FINANCING SPECIALIST

Dangdang New Energy Auto Service ( Philippines ) Ltd., Corp.; Makati; Sur place; PHP 391 000 - 614 000; Plein temps

Résumé du poste

Dangdang New Energy Auto Service ( Philippines ) Ltd., Corp. is seeking a Financing Specialist to facilitate vehicle financing transactions and support auto sales in Makati. You will assist customers with loan applications, coordinate with banks and financing partners, and ensure accurate documentation and timely vehicle releases.

The role requires knowledge of auto financing procedures, strong communication skills, and a focus on customer service and compliance with company policies.

Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, Marketing or a related field preferred.
• Strong communication, interpersonal and customer service abilities.
• Knowledge of auto financing procedures and loan documentation.

Responsabilités

• Assist customers with vehicle financing applications through banks and accredited financing companies.
• Explain financing options, down payments, interest rates, loan terms and monthly amortization.
• Prepare financing quotations and payment computations based on terms.
• Collect, review and verify documents for loan applications.
• Submit applications to banks and monitor status; follow up on requirements.
• Coordinate with Sales, Accounting and Financing partners to ensure timely vehicle release.

Connaissances

Communication

Interpersonal skills

Customer service

Attention to detail

Organizational skills

Follow-up

Formation

Bachelor's degree in Business/Finance/Accounting/Marketing

Outils

Microsoft Excel

Description du poste

Job Summary

The Financing Specialist is responsible for facilitating vehicle financing transactions, assisting customers with auto loan applications, and coordinating with banks and financing companies to support vehicle sales. The role involves processing financing documents, monitoring loan approvals, preparing financing computations, and coordinating with the Sales and Accounting teams to ensure the smooth and timely completion of financing transactions and vehicle releases.

The ideal candidate should have good knowledge of auto financing procedures, strong communication skills, and the ability to provide excellent customer service while ensuring accurate documentation and compliance with company policies.

Key Responsibilities

1. Vehicle Financing and Loan Processing

• Assist customers with vehicle financing applications through banks and accredited financing companies.

• Explain available financing options, down payment requirements, interest rates, loan terms, and monthly amortization.

• Prepare financing quotations and payment computations based on applicable financing terms.

• Collect, review, and verify customer documents required for loan applications.

• Submit financing applications to banks and financing partners and monitor their status.

• Follow up on pending applications and coordinate additional requirements to facilitate timely approval.

• Assist customers in completing the necessary financing documents.

2. Sales Coordination

• Work closely with Sales Consultants to support vehicle sales through financing arrangements.

• Recommend suitable financing options based on customers' needs and the terms offered by financing partners.

• Provide timely updates to the Sales team regarding application status, approvals, and pending requirements.

• Coordinate with Sales Administration and Accounting to ensure the completion of financing requirements before vehicle release.

• Assist in resolving financing-related concerns that may affect sales transactions.

3. Bank and Financing Partner Relations

• Establish and maintain professional relationships with banks and accredited financing companies.

• Coordinate with financing representatives regarding loan applications, credit evaluations, approvals, and disbursements.

• Monitor approved financing transactions and ensure that outstanding requirements are completed.

• Keep updated on financing programs, promotional offers, interest rates, and lending requirements from financing partners.

4. Documentation and Compliance

• Ensure the accuracy and completeness of financing applications and supporting documents.

• Maintain organized records of applications, approvals, rejected applications, and completed transactions.

• Ensure compliance with company procedures and the documentation requirements of financing partners.

• Protect confidential customer information and financial records.

• Report discrepancies, incomplete requirements, or potential irregularities to the immediate supervisor.

5. Reporting and Performance Monitoring

• Prepare regular reports on financing applications, approval rates, pending transactions, and completed sales.

• Maintain an updated financing tracker for monitoring and reporting purposes.

• Monitor application processing time and follow up on delayed approvals.

• Assist management in identifying opportunities to improve financing approval rates and sales conversion.

Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, Marketing, or a related field is preferred.

• Previous experience in automotive financing, bank financing, loan processing, or dealership operations is an advantage.

• Knowledge of vehicle loan applications, financing documentation, and bank approval procedures.

• Experience coordinating with banks and financing institutions is preferred.

• Proficient in Microsoft Office applications, particularly Excel.

• Strong communication, interpersonal, and customer service skills.

• Good numerical and analytical abilities, with attention to detail.

• Excellent organizational and follow-up skills.

• Ability to handle multiple applications and meet deadlines.

• Trustworthy and capable of handling confidential customer and financial information.