Account Manager (Quezon City, Philippines)

Odoo; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Odoo in the Philippines is seeking an Account Manager in our Customer Success Team to own renewals, retention and satisfaction for a portfolio of about 100 accounts, from small shops to large manufacturers. You will analyze pain points in customers' Odoo deployments and propose or up-sell solutions to improve efficiency, integrating with partners and internal teams.

You will work in a small, energetic team that values independence, flexibility and growth, and help customers get the most from

Qualifications

• Bachelor degree or higher.
• Strong software and new technology awareness.
• Excellent communication skill, you like to negotiate and to achieve targets.
• Have a proactive & sales-driven mindset.
• Organized way of working.
• Problem solving attitude.

Responsibilities

• Contacting end customers and resellers of Odoo.
• Acting as the key interface between the customer and all relevant divisions.
• Build long term relationships with Odoo partners and your customer portfolio (growth).
• Excel in transversal sales & product demonstration.
• Main focus is 80% on sales (renewals & up-sell opportunities).

Skills

Excellent communication

Negotiation

Sales-driven

Proactive mindset

Organized

Problem solving

Education

Bachelor degree or higher

Tools

Odoo

Job description

Join a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. As an Account Manager in our Customer Success Team (Direct / Indirect), you'll be responsible for our existing customer's subscription renewals, retention & satisfaction. You'll be handling your own portfolio of around 100 accounts within the Philippines (ranging from a small independent store to a large scale manufacturing company etc.) using Odoo as a software solution for their business processes. The companies you'll be in touch with are end-customers and resellers ('Official Partners') of Odoo. Your job will be to analyse and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.

You'll be working in a small, fun and young team with a 'play hard, work hard' mindset.

Your responsibilities include:

• Contacting and developing end customers and resellers of Odoo
• Acting as the key interface between the customer and all relevant divisions
• Build long term relationships with Odoo partners and your customer portfolio (growth)
• Excel in transversal sales & product demonstration
• Main focus is 80% on sales (renewals & up-sell opportunities)

MUST HAVE

• Bachelor degree or higher
• Strong software and new technology awareness
• Excellent communication skill, you like to negotiate and to achieve targets
• Have a proactive & sales-driven mindset
• Organized way of working
• Problem solving attitude

NICE TO HAVE

• 1 - 3 years relevant experience in sales and/or account management