APAC Account Manager: Renewals, Upsell & Growth

AVP

Philippines

On-site

PHP 334,800 - 558,000

Full time

14 days+

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Job summary

An innovative software company in Quezon City is seeking an Account Manager to enhance customer success with their software solutions. You will handle renewals and upselling to a diverse portfolio of clients while developing strong relationships. The ideal candidate should possess a Bachelor’s degree, be bilingual in English and Tagalog, and have a proactive sales-driven mindset. Join a fun, fast-paced environment that fosters personal growth and a collaborative culture.

Qualifications

  • Strong software and new technology awareness.
  • Excellent communication skills, you like to negotiate and achieve targets.
  • Problem-solving attitude.

Responsibilities

  • Contact and develop end customers and resellers of Odoo.
  • Act as the key interface between the customer and relevant divisions.
  • Build long term relationships with Odoo partners and customer portfolio.
  • Excel in transversal sales and product demonstrations.
  • Focus 80% on renewals and up-sell opportunities.

Skills

Bilingual (English + Tagalog)
Excellent communication skills
Proactive & sales-driven mindset
Software and new technology awareness

Education

Bachelor degree or higher

Job description

Account Manager (Quezon City, Philippines)
Sales
Eastwood City, Quezon City MNL, Philippines
Ready to transform a business and make an impact? Apply now and build the future with us!
Join Odoo, a growing ERP software company with a cutting edge product, a huge global community, as well as a fun and exciting work environment.
Users of Odoo:
16,000,000
Avg Deal Size:
$8K
Sales Cycle:
2 MONTH
Team / Company Size:
16 / 336
About Odoo

With a mission to enhance the efficiency and performance of every business, Odoo offers all-in-one open-source software covering 70+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. It's flexible for businesses of all scales and industries, and with a more affordable price. Odoo effortlessly becomes the preferred choice for entrepreneurs across the globe.

Join a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. As an Account Manager in our Customer Success Team (Direct / Indirect), you'll be responsible for our existing customer's subscription renewals, retention & satisfaction. You'll be handling your own portfolio of around 150 different companies within the APAC region (ranging from a small independent store to a large scale manufacturing company etc.) using Odoo as a software solution for their business processes. The companies you'll be in touch with are end-customers and resellers ('Official Partners') of Odoo. Your job will be to analyse and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.

You'll be working in a small, fun and young team with a 'play hard, work hard' mindset.

Your responsibilities include:

  • Contacting and developing end customers and resellers of Odoo
  • Acting as the key interface between the customer and all relevant divisions
  • Build long term relationships with Odoo partners and your customer portfolio (growth)
  • Excel in transversal sales & product demonstration
  • Main focus is 80% on sales (renewals & up-sell opportunities)
Job Complexity:
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Personal Evolution:
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Variability of the Job:
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Overachieving Possibilities:
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MUST HAVE
  • Bachelor degree or higher
  • Bilingual (English + Tagalog)
  • Strong software and new technology awareness
  • Excellent communication skill, you like to negotiate and to achieve targets
  • Have a proactive & sales-driven mindset
  • Organized way of working
  • Problem solving attitude
NICE TO HAVE
  • 1 - 3 years relevant experience in sales and/or account management
  • Immediate availability
  • Farmer attitude
VALUES
  • You are able to work in a fast-paced start-up environment with a hands-on attitude
  • You are open-minded and can react to change with agility
  • You are a quick and autonomous learner
  • You have an entrepreneur mindset and are not afraid to take appropriate initiatives
  • Willing to contribute to great company culture
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