Account Manager

DataShield OEM Solution Inc.; Pasig; On-site; PHP 446,400 - 669,600; Full time

Job summary

A leading technology solutions provider is seeking an experienced Associate Account Manager in Pasig to ensure client satisfaction and manage key accounts. The ideal candidate will drive sales and meet operational needs while effectively handling client relationships. Candidates should possess a Bachelor's degree and at least 5 years of experience in customer service or sales, preferably in the technology sector.

Qualifications

• At least 5 years of proven experience in customer service, sales, or account management.
• Strong knowledge of enterprise sales strategies and market penetration techniques.
• Ability to travel for client meetings and business opportunities.

Responsibilities

• Ensure client satisfaction and manage key client accounts.
• Achieve revenue-based quotas and drive growth through effective relationship-building.
• Resolve escalated issues while meeting operational needs.

Skills

Customer service

Sales management

Relationship-building

Negotiation

Time management

Communication

Education

Bachelor's degree in Business, Marketing, or a related field

Tools

MS Office

CRM systems (Salesforce or similar)

Odoo

Monday.com

Job description

The Associate Account Manager is responsible for ensuring client satisfaction with end-users, managing key client accounts, and driving growth through effective relationship-building and sales strategies. This role focuses on meeting operational needs, resolving escalated issues, and achieving revenue-based quotas. The ideal candidate will have a strong background in customer service, sales, or account management, preferably in the data center or technology sector, and a proven ability to handle competitive pressures while identifying new sales opportunities.

• Ensure clients are consistently satisfied with products and services, resolving escalated issues.
• Achieve revenue-based quotas and manage the sales territory.
• Effectively manage client accounts to meet operational needs and growth objectives, proposing potential solutions.
• Navigate external competitive pressures and skillfully handle objections through negotiation.
• Build effective relationships with stakeholders and decision-makers at all levels.
• Identify opportunities for additional product or service sales.
• Use data to influence the buying/renewal process.

• Bachelor\'s degree in Business, Marketing, or a related field.
• At least 5 years of proven experience in customer service, sales, or account management, preferably in the data center or technology sector.
• Strong knowledge of enterprise sales strategies, key account management, and market penetration techniques.
• Skilled in value-based selling to clients and channel partners in a fast-paced environment.
• Proficient in MS Office programs (including Word).
• Experience with Odoo and Monday.com is a plus.
• Experience with CRM systems (Salesforce or similar) is an advantage.
• Passionate about new technologies.
• Strong multitasking abilities and excellent time management skills.
• Strong communication and interpersonal skills with the ability to build relationships with clients and team members.
• Experience managing and nurturing long-term client relationships.
• Ability to travel as needed for client meetings and business opportunities.
• Willing to be assign in Rosario, Pasig City
• Willing to work from Mondays to Friday ( Saturday if necessary)
• Can startIMMEDIATELY