Account Manager - Pharmaceuticals

IMCD Group; Makati; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

IMCD Group in Metro Manila seeks a Sales and Business Development professional to manage and grow a portfolio of pharmaceutical ingredients, excipients, APIs, and raw materials. The role focuses on developing long-term customer relationships and driving revenue and profitability.

The position requires developing territory plans, identifying opportunities, and delivering technical and commercial solutions to pharmaceutical manufacturers and related customers, while coordinating with

Qualifications

• Bachelor's degree in a relevant field.
• Licensed Pharmacist preferred.
• Minimum of 5 years of experience in B2B sales, account management, or business development within pharma ingredients, excipients, APIs, or related industries.
• Experience selling technical products to pharmaceutical manufacturers or CDMOs.
• Experience managing customer accounts and driving sales growth initiatives.
• Strong communication, presentation, negotiation, organizational and analytical skills.

Responsibilities

• Develop and execute territory and account plans to achieve sales revenue, gross profit, and growth objectives.
• Identify and pursue new business opportunities to expand the customer base and increase sales.
• Promote the portfolio of pharmaceutical ingredients, specialty chemicals, additives, and functional ingredients to meet customer requirements.
• Build and maintain a healthy sales pipeline through prospecting, networking, and referrals.
• Achieve assigned sales targets, gross margin objectives, and KPIs to support organizational goals.
• Build and maintain relationships with purchasing, R&D, QA, production, and senior management teams to strengthen partnerships.
• Understand customers' manufacturing processes and development goals to recommend appropriate solutions.
• Identify opportunities to introduce new ingredients and improve formulations.
• Conduct regular business reviews with strategic accounts to evaluate performance and identify growth opportunities.
• Resolve commercial and service-related concerns to ensure high customer satisfaction and retention.
• Collaborate with principal managers to support sales and marketing activities and development programs.
• Share market intelligence and feedback to support supplier strategies.
• Support supplier growth objectives through market penetration and account development.

Skills

Communication

Presentation

Negotiation

Organization

Analytics

Education

Bachelor's degree in Pharmacy, Chemistry, Chemical Engineering, Pharmaceutical Sciences, Biotechnology, Life Sciences

Licensed Pharmacist

Job description

Manage and grow a portfolio of customers for the pharmaceutical business by promoting and selling specialty ingredients, excipients, functional ingredients, additives, APIs, and raw materials. The role focuses on developing long-term customer relationships, identifying new business opportunities, providing technical and commercial solutions, and achieving sales and profitability targets.

DUTIES AND RESPONSIBILITIES

Sales and Business Development

Develop and execute territory and account plans to achieve sales revenue, gross profit, and business growth objectives.

Identify and pursue new business opportunities for pharmaceutical industry to expand the customer base and increase sales.

Promote the company's portfolio of pharmaceutical ingredients, specialty chemicals, additives, and functional ingredients to meet customer application requirements and generate revenue.

Build and maintain a healthy sales pipeline through prospecting, networking, and customer referrals to sustain business growth.

Achieve assigned sales targets, gross margin objectives, and key performance indicators to support organizational goals.

Account Management

Build and maintain strong relationships with purchasing, R&D, quality assurance, production, and senior management teams to strengthen customer partnerships and drive business growth.

Understand customers' manufacturing processes, product development goals, and ingredient requirements to recommend appropriate solutions.

Identify opportunities to introduce new ingredients and improve product formulations to enhance product performance and customer value.

Conduct regular business reviews with strategic accounts to evaluate performance and identify growth opportunities.

Resolve commercial and service-related concerns to ensure high customer satisfaction and retention.

Collaborate with principal managers to support sales and marketing activities, and business development programs.

Share market intelligence, customer feedback, and competitive insights to support supplier business strategies.

Support supplier growth objectives through market penetration and account development to expand business opportunities.

Commercial and Administrative Responsibilities

Prepare accurate sales forecasts and demand projections to support inventory planning and supply chain efficiency.

Monitor customer purchasing patterns and inventory requirements to ensure product availability and optimize sales opportunities.

Coordinate with Supply Chain and Customer Service teams to ensure timely product availability and on-time deliveries.

Manage customer pricing, contracts, and account documentation to ensure commercial accuracy and compliance.

Monitor customer receivables and support credit management activities to ensure timely collections and healthy cash flow.

Maintain accurate customer records, visit report, and opportunity data in the CRM system to support effective sales management and reporting.

MINIMUM QUALIFICATIONS

Bachelor's degree in Pharmacy, Chemistry, Chemical Engineering, Pharmaceutical Sciences, Biotechnology, Life Sciences, or a related field.

Preferably a Licensed Pharmacist

Minimum of 5 years of experience in B2B sales, account management, or business development within the pharmaceutical ingredients, excipients, APIs, specialty chemicals, raw materials, or related industries.

Experience selling technical products, pharmaceutical ingredients, excipients, APIs, or specialty raw materials to pharmaceutical manufacturers, contract development and manufacturing organizations (CDMOs), or related customers.

Experience managing customer accounts, developing customer relationships, and driving sales growth initiatives.

Demonstrated ability to understand customer requirements, provide product recommendations, and support application development.

Experience in preparing sales forecasts, account plans, and business development strategies to achieve sales and profitability targets.

Strong communication, presentation, negotiation, organizational, and analytical skills.

Customer-focused with the ability to build strong relationships with customers, suppliers, and internal stakeholders.

Ability to work independently, manage multiple priorities, and collaborate effectively with cross-functional teams.

Strong business acumen with a proactive and results-oriented mindset.