Account Manager - Pharmaceuticals

IMCD Deutschland GmbH & Co KG; Philippines; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

IMCD Deutschland GmbH & Co KG in Philippines is seeking an Account Manager - Pharmaceuticals to manage and grow a portfolio of pharmaceutical ingredients, excipients, APIs, and raw materials. You will develop long-term customer relationships, identify new opportunities, and provide technical and commercial solutions to achieve sales and profitability targets.

The role requires strong communication, cross-functional collaboration, and a proven track record in B2B pharma sales, with ability to

Qualifications

• Bachelor's degree in Pharmacy, Chemistry, Chemical Engineering, Pharmaceutical Sciences, Biotechnology, Life Sciences, or a related field.
• Preferably a Licensed Pharmacist.
• Minimum of 5 years of experience in B2B sales, account management, or business development within pharmaceutical ingredients, excipients, APIs, specialty chemicals, raw materials, or related industries.
• Experience selling technical products, pharmaceutical ingredients, excipients, APIs, or specialty raw materials to pharmaceutical manufacturers, CDMOs, or related customers.
• Experience managing customer accounts, developing customer relationships, and driving sales growth initiatives.
• Demonstrated ability to understand customer requirements, provide product recommendations, and support application development.
• Experience in preparing sales forecasts, account plans, and business development strategies to achieve sales and profitability targets.
• Strong communication, presentation, negotiation, organizational, and analytical skills.
• Customer-focused with the ability to build strong relationships with customers, suppliers, and internal stakeholders.
• Ability to work independently, manage multiple priorities, and collaborate effectively with cross-functional teams.
• Strong business acumen with a proactive and results-oriented mindset.

Responsibilities

• Develop and execute territory and account plans to achieve sales revenue, gross profit, and growth objectives.
• Identify and pursue new business opportunities for pharmaceutical industry to expand the customer base and increase sales.
• Promote the company's portfolio of pharmaceutical ingredients, specialty chemicals, additives, and functional ingredients to meet customer requirements and generate revenue.
• Build and maintain a healthy sales pipeline through prospecting, networking, and customer referrals to sustain growth.
• Achieve assigned sales targets, gross margin objectives, and KPIs to support organizational goals.
• Build and maintain strong relationships with purchasing, R&D, QA, production, and senior management teams to strengthen partnerships.
• Understand customers' manufacturing processes and ingredient requirements to recommend solutions.
• Identify opportunities to introduce new ingredients and improve formulations.
• Conduct regular business reviews with strategic accounts to evaluate performance and identify growth opportunities.
• Resolve commercial and service-related concerns to ensure high customer satisfaction and retention.
• Prepare accurate sales forecasts and demand projections to support inventory planning and supply chain efficiency.
• Monitor customer purchasing patterns and inventory requirements to ensure product availability and optimize opportunities.
• Coordinate with Supply Chain and Customer Service to ensure timely deliveries.
• Manage customer pricing, contracts, and account documentation to ensure accuracy and compliance.
• Monitor receivables and support credit management for timely collections.

Skills

Territory planning

Account management

B2B sales

Pharma industry knowledge

Communication

Negotiation

Analytical skills

Cross-functional collaboration

Education

Bachelor's degree in Pharmacy, Chemistry, Chemical Engineering, Pharmaceutical Sciences, Biotechnology, Life Sciences, or related field

Licensed Pharmacist (preferred)

Job description

Account Manager - Pharmaceuticals

JOBSUMMARY

Manage and grow a portfolio of customers for the pharmaceuticalbusiness by promoting and selling specialty ingredients, excipients, functionalingredients, additives, APIs, and raw materials. The role focuses on developinglong-term customer relationships, identifying new business opportunities,providing technical and commercial solutions, and achieving sales andprofitability targets.

DUTIES AND RESPONSIBILITIES

Sales and Business Development

• Developand execute territory and account plans to achieve sales revenue, grossprofit, and business growth objectives.
• Identifyand pursue new business opportunities for pharmaceutical industry toexpand the customer base and increase sales.
• Promotethe company's portfolio of pharmaceutical ingredients, specialtychemicals, additives, and functional ingredients to meet customerapplication requirements and generate revenue.
• Buildand maintain a healthy sales pipeline through prospecting, networking, andcustomer referrals to sustain business growth.
• Achieveassigned sales targets, gross margin objectives, and key performanceindicators to support organizational goals.

Account Management

• Buildand maintain strong relationships with purchasing, R&D, qualityassurance, production, and senior management teams to strengthen customerpartnerships and drive business growth.
• Understandcustomers' manufacturing processes, product development goals, andingredient requirements to recommend appropriate solutions.
• Identifyopportunities to introduce new ingredients and improve productformulations to enhance product performance and customer value.
• Conductregular business reviews with strategic accounts to evaluate performanceand identify growth opportunities.
• Resolvecommercial and service-related concerns to ensure high customersatisfaction and retention.

Supplier Relationship Management

• Collaboratewith principal managers to support sales and marketing activities, andbusiness development programs.
• Sharemarket intelligence, customer feedback, and competitive insights tosupport supplier business strategies.
• Supportsupplier growth objectives through market penetration and accountdevelopment to expand business opportunities.

Commercial and Administrative Responsibilities

• Prepare accurate sales forecasts and demand projections to support inventoryplanning and supply chain efficiency.
• Monitor customer purchasing patterns and inventory requirements to ensureproduct availability and optimize sales opportunities.
• Coordinate with Supply Chain and Customer Service teams to ensure timelyproduct availability and on-time deliveries.
• Manage customer pricing, contracts, and account documentation to ensurecommercial accuracy and compliance.
• Monitor customer receivables and support credit management activities toensure timely collections and healthy cash flow.
• Maintain accurate customer records, visit report, and opportunity data inthe CRM system to support effective sales management and reporting.

MINIMUMQUALIFICATIONS

• Bachelor'sdegree in Pharmacy, Chemistry, Chemical Engineering, Pharmaceutical Sciences,Biotechnology, Life Sciences, or a related field.
• Preferablya Licensed Pharmacist
• Minimumof 5 years of experience in B2B sales, account management, or businessdevelopment within the pharmaceutical ingredients, excipients, APIs, specialtychemicals, raw materials, or related industries.
• Experienceselling technical products, pharmaceutical ingredients, excipients, APIs, orspecialty raw materials to pharmaceutical manufacturers, contract developmentand manufacturing organizations (CDMOs), or related customers.
• Experiencemanaging customer accounts, developing customer relationships, and drivingsales growth initiatives.
• Demonstratedability to understand customer requirements, provide product recommendations,and support application development.
• Experiencein preparing sales forecasts, account plans, and business developmentstrategies to achieve sales and profitability targets.
• Strongcommunication, presentation, negotiation, organizational, and analyticalskills.
• Customer-focusedwith the ability to build strong relationships with customers, suppliers, andinternal stakeholders.
• Abilityto work independently, manage multiple priorities, and collaborate effectivelywith cross-functional teams.
• Strongbusiness acumen with a proactive and results-oriented mindset.