Account Manager, iGaming & B2B Partnerships

BETBY; Manila; Remote; PHP 480,000 - 960,000; Full time

Benefits offered by this job

Comprehensive health insurance

Paid sick leave

20 days vacation + leave for events

Learning and growth support

Language learning support

Modern hardware

International team environment

Corporate events and activities

Welfare support program

Gifts for life milestones

Job summary

Betby is seeking an experienced Account Manager to serve as the main contact for clients, ensuring smooth delivery of services and building long-term relationships. You will collaborate with Finance, Legal, and internal teams to meet client needs, gather feature requests, and monitor sportsbook performance across client sites.

The role requires 2+ years in account management within online software, with strong English and Chinese communication skills.

Qualifications

• 2+ years of proven experience as an Account Manager or similar in online software.
• Experience in online gaming/B2B betting is a must.
• Excellent English and Chinese communication skills (HSK6+ level).
• Strong analytical and problem-solving abilities.

Responsibilities

• Account management and client support as the primary contact.
• Coordinate with Finance/Legal on client issues and requests.
• Ensure timely delivery of services and advocate for clients.
• Build long-term relationships and understand client needs.
• Gather client requirements for new product features.
• Monitor site performance and optimize sportsbook usage.
• Use data/reports to analyze activity and outcomes.
• Attend industry events and meet clients as needed.
• Coordinate internal teams to meet client expectations.
• Assist with high-severity requests and escalations.
• Introduce features to clients and document processes.
• Hold weekly/monthly meetings to review issues and updates.

Skills

Account management

Client relations

English (HSK6+)

Analytical thinking

Tools

CRM systems

Jira

Job description

Betby is seeking an experienced Account Manager to serve as the main contact for clients, ensuring smooth delivery of services and building long-term relationships. You will collaborate with Finance, Legal, and internal teams to meet client needs, gather feature requests, and monitor sportsbook performance across client sites.

The role requires 2+ years in account management within online software, with strong English and Chinese communication skills.