Account Manager (For E-Learning)

ECC International Inc; Makati; Hybrid; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Commission and performance incentive

Hybrid work arrangement

Medical and Health Insurance

Business travel reimbursement

Paid time off and holiday schedule

Promote a healthy work-life balance

Job summary

ECC International Inc in Makati is looking for a driven account manager to expand our client base and nurture existing accounts. You will generate new leads, set appointments with decision-makers, present our products and services, and close deals while building lasting relationships.

This hybrid role requires 3+ years in B2B sales, strong communication, CRM proficiency, and the ability to work across remote and in-person settings.

Qualifications

• 3+ years of experience in B2B sales and account management.
• Ability to manage a sales pipeline, forecast, and drive deals to closure.
• Strong communication and stakeholder coordination across remote and in-person settings.

Responsibilities

• Develop a database of new qualified leads through cold calling, referrals, LinkedIn, articles, email, etc.
• Responsible for seeking and developing potential business opportunities/new accounts.
• Set meetings with business influencers and decision-makers to present our products/services.
• Prepare proposals matching client needs and track deals to closure.
• Initiate and build client relationships, handle daily requests, and anticipate needs.
• Meet quarterly and annual sales quotas.
• Maintain CRM with accurate customer, meeting, and pipeline information.
• Support marketing initiatives and identify process improvements.

Skills

B2B sales

Account management

Sales forecasting

CRM management

Communication skills

Tools

CRM software

Job description

• Work Location: Hybrid | Makati, Philippines

ECCI is the leading process improvement solutions provider in Southeast Asia, dedicated to helping companies achieve performance excellence. Our expertise spans process consulting, assessments, maintenance, automation solutions, and learning outsourcing services. We specialize in implementing management systems and international standards/best practices across multiple domains and industries.

Our consulting services cover six key domains supported by our unique 5D methodology:

• Standards and Compliance : Ensuring strict adherence to industry standards and regulations.
• Business Process Excellence : Optimizing operational workflows for performance efficiency.
• IT Process Excellence : Enhancing IT operations for seamless performance.
• Organizational Resilience : Improving enterprise resilience through a flexible yet proven framework.
• Data Security Management : Implementing robust strategies to safeguard critical information and ensure compliance with data protection requirements.
• Corporate Sustainability & Governance : Developing sustainability reports aligned with industry-leading standards and ensuring effective communication with stakeholders.

APEX Global, our learning solutions arm, promotes performance excellence among professionals through effective, experiential, and results-oriented training delivery.

About the Role

As part of our constant growth to remain relevant and address our clients’ evolving needs, we offer a series of process consulting services and automation solutions.

We are looking for a young yet experienced and passionate account manager to join our growing team and (i) expand our client base; (ii) manage/nurture existing accounts.

The job entails generating new leads, nurturing existing accounts, spotting opportunities in these accounts, setting appointments, making client presentations, following up on deals, bringing them to closure, and building a relationship for growth.

Perks and Benefits

• Commission and performance incentive
• Hybrid work arrangement – 60% office / 40% home
• Medical and Health Insurance
• Business travel reimbursement
• Paid time off and holiday schedule
• Promote a healthy work-life balance

Responsibilities

• Develop a database of new qualified leads through cold calling, referrals, LinkedIn, articles, email, etc.
• Responsible for seeking and developing potential business opportunities/ new accounts
• Set meetings with business influencers and decision-makers to present our Products/Services.
• Prepare the proposals that align with CLIENT needs and track the deal down to closure
• Initiate and build client relationships, handle daily client requests, and anticipate client demands
• Meet all quarterly and annual sales quotas
• Maintain CRM system with accurate customer, meeting conversation, and pipeline information.
• Assist/ Support in the implementation of the company’s marketing initiatives
• Help to identify areas of improvement in the overall processes, products, and services to grow and add value
• Research & stay informed of the products, target accounts, and relevant industry
• Work with the finance to ensure all payments are collected at defined timelines.
• 3+ years of experience in B2B sales and account management
• Conversant in managing a sales pipeline, forecasting, and sales process management
• Ability to understand and articulate value proposition for products/services
• Tech-savvy and open to learning new tools
• Strong communication skills for effective coordination with stakeholders in remote and face-to-face setup
• Ability to work under pressure and independently without compromising team dynamics
• Flexible, goal-oriented, and resourceful
• Ability to adapt to changing work situations and environment