Account Executive

Giftaway; Makati; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

HMO

Job summary

Giftaway is seeking a full-time Account Manager in Makati to manage client relationships and ensure order execution. The role involves building long-lasting, mutually beneficial relationships with clients and ensuring their inquiries are resolved efficiently.

The ideal candidate has strong communication skills, critical thinking ability, and at least a year of experience in account management or project management. The position offers a minimum monthly salary of ₱30,000 along with HMO benefits.

Qualifications

• Strong communication and interpersonal skills.
• At least 1 year of proven experience in account management or project management.
• Experience in B2B and startup environments is a plus.

Responsibilities

• Build long-lasting client relationships through service excellence.
• Fulfill client orders from intake to delivery.
• Handle inquiries via calls and emails.
• Collaborate with internal departments for project execution.
• Conduct business reviews and ensure accuracy of client records.

Skills

Critical thinking

Attention to detail

Strong communication skills

Problem-solving

CRM software proficiency

Tools

MS Excel

Google Suite

Job description

Giftaway® Inc. is an eGift® platform that makes gifting easy for everyone. We power the eGift programs of the Philippines' top merchants like SM, Rustan's, Mercury Drug, and Jollibee, and we enable businesses to reward and incentivize employees and customers.

Join Giftaway® as we create a delightful gifting experience for all!

Role Description

A full-time operations-focused role for an Account Manager in Makati responsible for managing client relationships, execution of client orders, and providing client support for any inquiries.

Key Responsibilities

• Build long-lasting, mutually beneficial relationships with clients through service excellence.
• Fulfill client orders from order intake up to delivery of the product/service.
• Handle client calls and emails for inquiry resolution, program planning, and order confirmation, among others.
• Collaborate with various internal departments (engineering, product development, operations, etc.) to ensure the successful execution of client projects and initiatives.
• Conduct business reviews and ensure the accuracy of client records.

Qualifications

• Knows how to think critically and has a strong attention to detail
• Strong communication and interpersonal skills
• Capable of learning and problem‑solving with minimal supervision
• Proficiency in standard business tools such as MS Excel, Google Suite, CRM software
• At least 1 year of proven experience in account management, project management, business development is a plus
• Experience in B2B and startup is a plus

Compensation and Benefits

• Minimum budget of the role: ₱30,000 (monthly)
• HMO